Gatehouse Security Officer-Airservices 1

Security Officer, Gate House Sydney Airport Control Tower. Responsible for controlling entry and egress to the Air Services Control Tower and facilities at Sydney Airport. Checking identification and ASIC’s issuing visitor passes and ASIC’s. Responding to local, state and National Alarms using Gallagher. Organising Mobile Patrols to respond to Alarms. Conducting Foot Patrols of the facility. Recording all daily activities and visitors via Air Services daily reports.

• Monitoring CCTV and alarms via Gallagher
• Confirming eligibility of persons entering site and buildings as per client and government policies, checking AIC and ASIC identification.
• Responding to Alarms and Incidents at client sites Nationally, organizing Mobile Patrol’s and Guarding as required
• Access card generation and management including deactivation and record keeping
• Issuing and checking ASIC cards.
• Escalate Incidents to the respective site Manager and Security Managers
• The successful candidate must have the ability to read situations and act accordingly, be able to show empathy and have a willingness to help / intervene where necessary.
• Shift timings are 24/7 rotating roster including Public Holidays

• Certificate II in Security Operations
• Provide First Aid
• Current Drivers Licence

• At least 2 years similar experience in a Control room or busy Gate House
• Evidence based customer service training
• Evidence based conflict resolution training

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.
 

NSW – Master Licences
•    400674602 (SNP)
•    405149073 (CSA)

ACT Master Licences
•    17501220 (SNP)
•    17501742 (CSA)

Security Firm Licences
•    QLD 41315 (SNP)
•    NT 345 (SNP)
•    QLD 3158254 (CSA)

Security Agents Licences
•    WA  SA48240 (SNP)
•    WA  SA58716 (CSA- WA)
•    SA ISL178143 (SNP)
•    SA ISL235794 (CSA)   
•    TAS 3020 (SNP)   

Private Security Business Licences
•    VIC 652 - 374 - 32S (SNP)  
•    VIC 689b - 218 - 50S (CSA- VIC)