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Form of workAbout the Role
As our trusted Guest Relations Agent (Mainland Driver), your role will primarily be to pick up and drop off K'gari Explorer Tour guests. You will be required to greet all guests, assist with their luggage and create a wonderful first and last impression on arrival and departure from Kingfisher Bay Resort. The Guest Relations Agent (GRA) is the first and last person who will interact with the guests and are expected to provide and maintain exceptional customer service. Their goal is to ensure all guests have a great start and finish to their visit. This is a unique opportunity (and position) as you will be required to work split shifts, i.e. 6am - 9am, 5pm-7pm, approximately 4-5 hours per day and on a roster of 4 days on / 3 days off. It is a permanent part-time position paying $28.32 per hour.
About You
Do you have what it takes? Are you a people person who really enjoys driving? We are in search of motivated local drivers who already have their MR Licence and Drivers Authority. You are ready to join our diverse team of tourism lovers and are passionate about supporting the Kingfisher Bay Resort Group.
Key Responsibilities
- Drive our well recognised branded buses/vans/cars to pick up and drop off guests from various locations
- Meet and greet all guests, assist with their luggage and deliver luggage to the barge at River Heads
- Pack the luggage truck for departing barges
- Liaise with our Vessel Masters and Cruise Directors / Deckhands for the safe loading and unloading of vessel
- When requested assist the Mainland office with check in, check outs, answering incoming calls
- Washing and cleaning buses, and trucks on a regular basis
- Daily Vehicle Checks
- Abide by all Workplace Health and Safety rules and regulations at all times
- Any reasonable additional duties as directed
Skills, Qualifications & Experience
- A valid manual MR licence – essential to the role
- A valid Drivers Authority – essential to the role
- Exceptional time management skills
- Excellent communication skills and interpersonal skills.
- Demonstrated experience in a similar role
- A positive attitude and a passion for delivering excellent customer service.
- Strong computer skills
The Benefits - conditions apply
- $1000 Annual SeaLink employee travel allowance
- Free Island 4WD bus tours
- Free ferry transfers to and from the island
- In-house training and opportunities for career development.
- A friendly and supportive work environment.
- Discounts on SeaLink products and services.
- The opportunity to work with a dynamic team in a picturesque location.
How to Apply
Click APPLY and upload a copy of your resume. It's that easy!
About us
SeaLink Marine & Tourism is a world-class and Australian-owned operator, part of Kelsian Group Limited - an ASX200-listed international transport and tourism service provider in Australia, Singapore and London. Our resorts, ferries and tour operations connect travellers to experience the best of World Heritage-listed K'gari (Fraser Island). We believe travel is about connecting people, sharing experiences, and creating brilliant memories.
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.
