Handover Specialist

Be the person who creates the "TAA DAA" moment for customers - a satisfying and busy role!

About your new employer

West Recruitment is currently partnering with a prestigious automotive company based in Parramatta. Our client is a global brand that provides customers with high levels of choice in automotive products and impressive cutting-edge technology. They pride themselves on offering efficiency and excellence with every customer touchpoint.
About your new job

This role is the “TA DAA” moment, a chance to wow the customer and leave them with a great final impression. This is a fantastic opportunity to get a foot in the door in the automotive industry – and if you love cars, this role is for you!
Your duties will include but not be limited to –

• Provide Status updates on vehicles and advise of any changes that may affect delivery dates.
• Provide an exceptional experience that must continuously exceed customer expectations and conduct a flawless delivery.
• Coordinate meeting times with customers and go over the functionality of their newly purchased vehicle
• Coordinate vehicle registration at least 24 hours before delivery.
• Complete Sales Checklist and complete all related paperwork as per manufacturing and Dealership standards.
• Understand in full the operational requirements of every model and brand
• Manage all issues regarding vehicle preparation and create strategies to ensure constant improvements are in place.

About you!

• You will be mature-minded and will set a positive example for your team in every way!
• Experience in customer facing roles will be highly regarded
• Will have an understanding of vehicles and/or willing to learn
• You will be immaculately presented and have great communication skills.
• You have the confidence and credibility to liaise with management, staff, and a discerning customer base.
• You will have a current driver's licence

What’s in it for you?

• Growth and Development opportunities
• Staff events, team functions and lunches
• Free Barista made coffee – all you can drink!
• Discounted health insurance
• Discounts and Vehicle purchase programs available to all staff
• A positive and friendly workplace that encourages happiness!

If this opportunity aligns with your professional goals, we kindly encourage you to proceed by clicking the "Apply Now" button or contact Alece on 0483 945 775