AddressWesley Home Modifications & Maintenance
- full-time position (38 hours/week)
- based in Ermington, NSW and servicing the Nepean, Western Sydney and Inner West regions
- general maintenance, low level modifications
- salary packaging available.
About us
Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.
Our Vision is “A spirit lead disciple movement: Doing all the good we can, because every life matters.”
About the program
Wesley Home Modifications and Maintenance Services (WHMMS) has provided building modification and maintenance services to support people living with a disability and the elderly to remain independent in their own homes for more than 20 years.
About the role
This role supports WHMMS to deliver a high-quality service to the most in need in our communities. As per the position description, this role would undertake a range of general maintenance and minor modification tasks. You would be part of a team bringing renewed independence to those we serve.
Reporting to the Building Works Supervisor you will be actively completing installations requested and approved by our client base. The candidate would need to be able to deliver excellent levels of customer service whilst being skilled with hand and powered tools in order to undertake a range of tasks including but not limited to handrails, grabrails and ramps.
Support provided to customers through this role will involve customer facing consultations, trade installation explanations and requests and would also involve the use of various IT platforms, as well as reporting customer feedback and information about the service they have received into those systems.
This position requires a motivated individual with good customer service, communication and trade skills, and attention to detail. You will be able to offer solutions to the team regarding customer problems and ensure the service brand is maintained.
The successful applicant will:
- demonstrated ability to work unsupervised as an effective team player and be receptive to change with a positive can-do attitude
- high levels of attention to detail
- empathy and understanding of the work we do and client challenges and behaviours
- high levels of ethics, morals, and standards in their approach to work
- ability to work to strict time frames
- neat and tidy appearance
- communicates professionally and courteously with clients under all situations
- willingness to affirm Wesley Mission’s vision, mission and values and enthusiastically advocate our Word and deed ministry
- relates well to a range of people with sound listening and problem-solving skills
- confident professional with strong initiative and business acumen
- displays emotional maturity and resilience.
Essential skills/knowledge
- have demonstrated experience undertaking general maintenance tasks in a paid role
- deliver a high quality of work and customer service
- a current Class C (minimum) NSW Drivers Licence
- be able to drive a vehicle to various job sites to undertake clients work
- understand safe work practices
- work to set timeframes to complete jobs in a timely and efficient manner
- be able to work with other Wesley staff on larger maintenance or modifications jobs
- complete necessary paperwork and computerised reporting and recording of completed works
- computer literacy including proficiency in the use of Microsoft Office suite of programs along with the ability to use computerised devices such as iPhone, iPad and laptop or desktop computers
- ability to follow direction to complete assigned tasks
- an ability to set priorities and to achieve them through good time management skills
- skilled with hand and powered tools
- ability to work as part of a team and individually
- strong and clear communication skills both written and verbal
- understanding of and ability to implement safe work practices
- knowledge of Australia Building Standards.
Desirable skills/knowledge
- trades qualifications in Carpentry or a related field
- good problem-solving skills and the ability to refer to departmental guidelines and procedures
- an understanding of the issues faced by people with a disability and with the frail and elderly in the context of Home Modifications and living independently
- experienced in construction of access ramps
- knowledge & experience in Home Modification & Maintenance Services
- First Aid certificate or willingness to undertake First Aid training
- not for profit or cause related management experience.
Closing date
Friday, 28th June 2024 by 5pm.
Apply now
All applications should include a cover letter addressing all essential and desirable criteria and resume via email to **********@wesleymission.org.au.
Applications that do not address the selection criteria may be overlooked.
Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.
The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number and a Criminal History Record check). Aboriginal and Torres Strait Islander people are encouraged to apply.
