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Form of work
SalaryThe Client:
IGroup Consulting is an IT Consulting Systems Integration firm that delivers comprehensive IT services to leading clients in Australia. They a full IT solutions provider that offers a range of expertise targeting the Financial Services, Communications, Retail, High-Technology and Government and Educational Sector industries through Australia.
They now seek an experienced Hardware Technician to join the team in Epping, Victoria.
The Role:
This is a full time role with an annual salary of $70,000 plus superannuation.
The Responsibilities:
- Diagnosing hardware and software issues to provide effective solutions to technical problems.
- Responding to user inquiries and resolving software and hardware-related issues promptly and efficiently.
- Customizing and adapting existing programs to meet specific user requirements and system configurations.
- Installing and configuring software applications and operating systems on computers and other devices.
- Optimizing the use of applications and equipment to ensure efficient and reliable performance.
- Setting up and maintaining computer networks, including configuring routers, switches, and network peripherals.
- Designing, developing, and maintaining websites and web applications to support business needs.
- Repairing and replacing peripheral equipment such as printers, scanners, and modems as needed.
- Conducting hardware upgrades and replacements to enhance system performance and capabilities.
- Performing preventive maintenance on computer hardware to prevent potential issues and ensure longevity.
- Collaborating with vendors and suppliers to source appropriate hardware and software solutions.
- Documenting hardware and software configurations, changes, and maintenance activities for accurate record-keeping.
The Requirements:
- 3 Years+ Estimating (Minimum) experience as a Hardware Technician and/or in a relevant position
- Relevant qualifications in IT or related
- Have a knowledge on operating a computer and ability to learn new software and hardware
- Understanding of Microsoft applications Eg: Windows/ Office Packages
- Good at analytic especially analysis of technical issues
- Needs to be enthusiastic and have a positive attitude. Also capable of achieving targets set.
- Able to read and understand technical manuals.
- Hold a driving license.
