AddressYou will also be tasked with reviewing operational costs and KPIs periodically alongside senior management to ensure effective oversight and planning. Additionally, you will support the Chief of Fleet and Compliance in meeting ongoing accreditation requirements. A key part of your role will also involve overseeing health, safety, security, environment for drivers, supervisory staff including maintaining compliance with fatigue management systems.
Key Responsibilities
- Ensure the creation of a comprehensive 72-hour operational plan that harmoniously coordinates local drivers, interstate drivers, vehicles, trailers, loads and customer requirements
- Work closely with the Operations Control and delivery teams to ensure seamless interface between customer expectations around fulfilment and communication
- In collaboration with the Chief of Finance and Administration and the Managing Director, periodically review all operational costs and KPIs to ensure oversight and corrective action planning is conducted
- Support the Chief of Fleet and Compliance by providing necessary data, reports, records to meet the ongoing requirements of the Company NHVAS accreditation’s
- Oversee the HSSE for drivers, supervisory and operational staff including maintaining the integrity and compliance of the Company’s Fatigue Management System and Company Management System
- Ensure that daily inspections of Trucks and Trailers are carried out at every site with any action items recorded and scheduled
- 5 years experience in a similar role
What You Bring
The ideal candidate for the Chief of Customer Experience and Operational Leadership role will bring a wealth of experience and passion for air cargo logistics and road transport. You will have demonstrated leadership qualities and the ability to work effectively within a team. Your exceptional written and verbal communication skills will enable you to influence outcomes with diverse groups. Proficiency in Microsoft Office Suite, Share point, and Transport Management Systems (TMS) is essential for this role. The ability to manage multiple tasks, prioritise tasks in fast-paced environments while maintaining attention to detail will be key to your success in this role
- A deep passion for air cargo logistics and road transport
- Demonstrated leadership qualities and high level functional team work
- Exceptional written and verbal communication skills with the ability to influence outcomes with diverse groups
- Proficient in Microsoft Office Suite, Share point, Transport Management Systems (TMS)
- Ability to manage multiple tasks, prioritise tasks in fast-paced environments while maintaining attention to detail
What Sets This Company Apart
Our client is a leading logistics company that prides itself on its commitment to providing exceptional service to its clients. They offer a nurturing and inclusive work environment where every employee is valued and encouraged to reach their full potential. They believe in investing in their employees, offering opportunities for growth and development. Their competitive salary and benefits package reflect their commitment to attracting and retaining top talent.
Please note applicants must be an Australian Citizen or PR
What’s Next
Eager to elevate your career? Apply now!
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Aleeza Dawood on +61 2 8289 3174 for a confidential discussion.
