Health Information Administration Services (HIAS) Officer – Emergency Department

VCID No. 888040

This is a Recruitment Pool for Permanent Full Time, Permanent Part Time, Fixed Term Full Time, Fixed Term Part Time and Casual appointments with the possibility of extension (s) and/or permanency.

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities.

In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply.   

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.

Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.

Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 30/06/2025.

Position Profile: We are seeking to appoint suitably experienced candidates to the position of HIAS Officer – Emergency Department. The successful applicants will be responsible for providing a consistent and high standard of reception and clerical support service to various department areas, dealing with patient enquiries over the counter and by telephone and maintaining accurate and up-to-date computerised patient information systems.

The Child and Adolescent Health Service (CAHS) is proud to be the leading service provider for paediatric healthcare in Western Australia, as the State’s only dedicated health service for infants, children and young people. CAHS is made up four service areas: Neonatology, Community Health, Child and Adolescent Mental Health Services (CAMHS), and Perth Children’s Hospital (PCH). Consisting of over 5,500 employees, our services are delivered at PCH and King Edward Memorial Hospital (KEMH), as well as across a network of more than 160 community clinics across the metropolitan area.

Selection Criteria: Please see the attached Job Description Form.

For Further Job Related Information: We encourage you to contact Harlee Kilmurray on 08 6456 8***.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Application Instructions: Applicants are requested to apply online. Please note, applicants must have a current, valid email address in order to apply online. This email address will be used for communication with applicants.  

Your ability to meet the work related requirements will be assessed throughout the recruitment process. For your written application please provide the following:

• a statement addressing the selection criteria in no more than 2-3 pages 
• a current resume which summarises your experience and how you are able to meet the position requirements

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

CAHS values: To achieve our vision of healthy kids, healthy communities, CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. If you have any questions regarding this, please contact the person named in this advert.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted. 

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.