AddressHospitality Manager
Company: Complete Island Services
Location: Hamilton Island, Queensland, Australia
Job Type: Full-time
About Us:
Complete Island Services is a leading provider of cleaning and valet services for holiday rental properties. We are dedicated to delivering exceptional experiences for our clients and their guests.
Job Summary:
We are seeking a highly skilled and experienced Hospitality Manager to join our team on beautiful Hamilton Island. As a Hospitality Manager, you will be responsible for overseeing the day-to-day operations of our cleaning and porter services, ensuring that our clients' properties are always guest-ready. You will lead a team of cleaning and porter staff, providing guidance, support, and feedback to ensure exceptional service delivery.
Responsibilities:
- Manage a team of cleaning and valet staff, including scheduling, training, and performance management
- Oversee the cleaning and preparation of properties, ensuring high standards of cleanliness and organization
- Coordinate with clients and guests to ensure seamless check-in and check-out experiences
- Develop and implement processes and procedures to enhance service delivery and efficiency
- Conduct regular property inspections to ensure quality standards are met
- Manage inventory and ordering of cleaning supplies and equipment
- Foster a culture of exceptional customer service and teamwork
Requirements:
- 3+ years of experience in hospitality management or a related field
- Proven track record of leading teams and delivering exceptional customer service
- Excellent communication and interpersonal skills
- Ability to work flexibly, including weekends and holidays
- Strong problem-solving and organizational skills
- Familiarity with holiday rental operations
-Own accommodation on Hamilton Island
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Professional development and training opportunities
- Collaborative and supportive work environment
- The chance to live and work on beautiful Hamilton Island, with its stunning beaches and vibrant community!
If you are a motivated and experienced hospitality professional looking for a new challenge, we encourage you to apply for this exciting opportunity!
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 July 2024
- Expected salary: $75,000 - $85,000 per year
