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Form of workAbout the role
Shamrock Gardens Motel is currently seeking a customer focused and passionate Housekeeper/Cleaner to join our team on a casual basis. With a high focus on guest experience, we want you to share in the success of the Motel while promoting a culture of Care, Collaboration & Courage.
The role would suit someone looking for work mornings and weekends. Some early starts may be required.
Redcape Team Promise
At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in.
Redcape has three key values that help us to deliver our Team Promise:
- CARE: We seek to understand others. We recognise and praise great behaviour.
- COLLABORATE: We’re open to sharing our concerns, knowledge, experience & success. We value our promises.
- COURAGE: We are curious and think innovatively
Your Experience & Skills
- Previous experience in a similar role
- Passionate about customer experience
- Meticulous attention to detail
- Ability to working within a team and autonomously
- Strong time management and communication skills
Your Duties & Responsibilities
- Ensure the cleanliness of all motel room and common areas are held to a high standard
- Assist with the management of stock control and ordering
- Ensure Workplace Health & Safety and house policies are adhered to
- Assist with guest enquiries and enhance overall guest satisfaction
- Availability for mornings (06:30 for example) across a flexible work week
Your Behaviours & Values
- Seek to understand motel operations and strategies for effective execution
- Receptive to a culture of feedback, improvement and performance
- A team player who collaborates to improve staff satisfaction and customer experience
Enjoy the Benefits of Redcape Hotel Group
Our team promise is to create and nurture an environment of trust so that our people have clarity of purpose and feel enriched, empowered, energised, and valued.
- Hands-on coaching, customised training, and mentoring experience from the best in the industry.
- Diverse portfolio of 30+ hotels across NSW & QLD providing unparalleled growth and learning opportunities
- Strong company culture committed to high performance encourages passionate industry professionals to contribute their best.
- Clearly defined career progression pathway, unmatched career prospects and the opportunity to develop your skills and network.
Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment.
