Housekeeping Supervisor

At BIG4 Ballarat Windmill Holiday Park, we pride ourselves on providing exceptional experiences for our guests. Our picturesque holiday park offers a tranquil escape where families and travellers can create lasting memories.

We are seeking an enthusiastic and organised Housekeeping Supervisor to lead our housekeeping team. As the Housekeeping Supervisor, you will play a pivotal role in maintaining the cleanliness and overall presentation of our holiday park accommodations. Your commitment to excellence will ensure that our guests enjoy a comfortable and memorable stay.

• Supervise: Lead and motivate a team of housekeeping staff, ensuring efficient and effective operations.
• Rostering and Schedule Allocation: Create and manage schedules for housekeeping staff, including rostering, and allocating cabins to be cleaned.
• Quality Assurance: Ensure your team upholds high standards of cleanliness and hygiene throughout the park’s cabins and communal areas by conducting regular inspections and audits, and completing linen returns.
• Inventory Management: Oversee stock levels for cleaning supplies and cabin essentials and coordinate with management to replenish as needed.
• Training and Development: Train new team members and provide ongoing coaching to existing team members to enhance their skills.
• Workplace Safety: Adhere to workplace safety regulations, ensuring a secure environment for both staff and guests
• Guest Satisfaction: Handle guest inquiries, concerns, and special requests promptly and professionally.
• Collaboration: Work with reception and grounds staff to enhance the overall guest experience.

• Experience: Previous experience in housekeeping or a similar role is great, but not essential.
• Leadership: Ability to lead and inspire a team.
• Attention to Detail: A keen eye for cleanliness and presentation.
• Communication: Excellent verbal and written communication skills with the ability to provide clear instructions and feedback to team members.
• Problem-Solving: Ability to handle challenges and resolve issues effectively.
• Flexibility: Willingness to work weekends and public holidays as required.

• Own Transport: Must have reliable transportation.
• Physical Stamina: Physically fit to perform housekeeping tasks.
• Reliability: Punctuality and dependability are crucial.

• Competitive salary based on experience.
• Opportunity to work in a beautiful natural setting.
• Join a supportive and friendly team.

If you are passionate about hospitality, cleanliness, and creating memorable guest experiences, we’d love to hear from you! 

BIG4 Ballarat Windmill Holiday Park is an equal opportunity employer, dedicated to creating an inclusive workplace. We encourage candidates from diverse backgrounds and experiences to apply.

Please note that only shortlisted candidates will be contacted for an interview.