Housekeeping Supervisor

About Capella Hotels and Resorts.

Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney becomes the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.

Position Summary

The Housekeeping Supervisor is dedicated to providing the highest standard of Capella in the curation of a luxury comfort experience to all guests. The individual is responsible for the upkeep and cleanliness of all guest areas and ensures that they meet the highest standards of the hotel.

Key Responsibilities

• Assists the Executive Housekeeper in the smooth and efficient running of the housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are Strictly adhered to.
• Coordinates and maintains equipment maintenance reports and records.
• To maintain a high standard of personal appearance and hygiene adhere to the hotel and Forbes grooming standards.
• Provides inspirational leadership, clear vision and direction to team members to ensure delivery of the Capella brand with uncompromising values, honor and integrity, also to create and delivering personalized, unique, memorable and an exceptional experience for our guests and team members.
• To ensure that Forbes standards of cleanliness is followed and set up in all areas- front of house and back of house.
• To report to the Housekeeping Office. Security or Duty Manager any unusual incidents, complaints, unauthorized persons in rooms, public areas, missing or damaged hotel property and lost and found items. (Reporting any suspicious activity to Security.)

Talent Profile

• Experiences in similar role at luxury hotels/resorts
• Excellent interpersonal skills with personable character, a team player and good at cultivating guest relations.
• Basic command of written and spoken English
• Knowledge of cleaning procedures, chemicals and surfaces
• Valid working rights in Australia

What you will receive with Capella Sydney

• Be a part of likeminded team members who share knowledge to be successful
• Work with beautifully crafted spaces in a Heritage building
• Complimentary hotel meals
• Full Uniform
• Ability to grow and develop within and opportunities with the group.