AddressWhats the job?
As Housekeeping Supervisor, you will supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
Your day to day
• Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties
• Promote teamwork and quality service through daily communication and coordination with other departments
• Assist with deep cleaning projects and assist housekeeping staff during high volume periods
• Support recruitment duties to ensure the housekeeping team is adequately staffed
• Ensure team members are trained and in compliance with brand standards, service behaviours and government regulations
• Demonstrate a sound awareness of Workplace Health and Safety policies and procedures and ensure the dissemination of information to all team members.
• Champion the identification and reporting of hazards, evaluation or risks, and design and implementation of hazard and control measures.
What we need from you
• Minimum 2 years’ experience working in housekeeping in a hotel
• Supervisory or training experience preferred
• Strong organisational skills
• Good verbal and written communication skills and the ability to engage well with both the team and guests
• Strong attention to detail
• Opera experience is preferred
