AddressHR Operations Specialist
Apply Later
Job ID
10076077
Location
Richmond, Australia
Business
The Walt Disney Company (Corporate)
Date posted
Jan. 20, 2024
Job Summary:
Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.
The HR Operations Specialist will assist GHRO (Global Human Resources Operations) Manager to deliver services related to whole employee life cycle event, including on boarding, off boarding, job change and other HR work life cycle movement. The role will support the development of the overall processes and focus on the execution and service delivery. This person will work closely with HR, business at all levels to facilitate successful and smooth cast member experience.
Our ideal candidate is able to execute while managing multiple demands, understands the sensitivities that come with handling confidential information, and are self motivated to take initiative and ownership on issues and manage to resolution. We also hope you love our brands as much as we do and want to ensure that our employees have a magical experience!
Your main areas of responsibility will include:
Demonstrates a working knowledge of the business and takes a consultative approach in anticipating, assessing, and providing creative HR solutions to business priorities.
Proactively analyses daily work and find opportunity for improvement initiatives and drive enhancement for better cast touch experience.
Understanding system functionality for Enterprise HR Systems (Workday, SAP, Service Now)
Consistently respond to cast member inquiries with a high level of professionalism to ensure excellent level of customer service.
Be able to solve conflict and apply problem solving for complex query and make necessary escalation upon needs.
Be responsible for delivery services to support employee On-Boarding, Off boarding and other work life cycle events. Administer policy in accordance with compliance and business needs to accurately process numerous types of employee work life events via system transactions
To be successful in this role, you will ideally have:
Minimum of 3 years’ experience in Human Resources
Experience with shared services and HR processes preferred
Proven experience with Workday and SAP is preferred
Sense of initiative and urgency, with the ability to follow up on outstanding matters efficiently
Flexibility to adjust to change in a positive, productive manner
Efficient skills in Microsoft Office and technical aptitude with HR information systems
Additional Information:
The Walt Disney Company can provide individual accessibility support that may be needed during your interview process. Please let us know of accommodations that may assist in helping you feel welcome by emailing wdi.careers.au@disney.com.
This is unique opportunity to join the talented team that develops and delivers unparalleled entertainment across Australia and New Zealand so if this role captures your imagination then apply now!
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
