Ict / Data Support Officer

Company	Norsta North Pty LtdSee more
Address	Darwin, NT
Category	IT

Job description

WHO WE ARE

Norsta North - located in Darwin - is a wholly owned subsidiary of NORSTA Maritime Pty Ltd, an Australian company. NORSTA operates in North-Eastern Australia and Northern Australia as the Royal Australian Navy’s Regional Maintenance Provider (RMP). Our mission is to provide essential maintenance and sustainment services for naval vessels in the region.

We are expanding rapidly and developing further capacity for more vessel platforms and are now looking to recruit the following position.

JOB SUMMARY

We are seeking an experienced ICT Data Support Officer to join our team in Darwin, Northern Territory. The ideal candidate will have a strong background in IT and data management, with the ability to provide support and maintenance for all data-related systems within the organisation.

Only applicants with Australian Citizenship will only be accepted.

RESPONSIBILITIES

Setup ICT equipment for new and existing users of the system for all platforms supported;

Liaise with relevant ICT support stakeholders for network, system administration and software

Maintaining ICT infrastructure and services including network and desktop hardware and software applications

Assist with automations using API integrations

Complete ownership of maintaining accurate and current records of software installed, hardware and infrastructure where required

IT asset management and maintenance

Perform out of ‘ordinary work hours’ work when required

Ensure the security and confidentiality of ICT systems and data

Keep abreast of developments within the ICT industry

Regularly contribute to the ICT knowledge base through the addition and modification of known problems and solutions

Perform any other reasonable tasks and/or duties as directed by line manager or RMP Program Manager.

SKILLS

Microsoft 365 Administration and the use of Microsoft Office Suite with a general understanding of Adobe Creative Cloud especially Illustrator, InDesign, Photoshop & Acrobat

Self-driven and self-motivated

Attention to detail, analytical skills and problem-solving techniques

Excellent communication (written and oral) and interpersonal skills

High level of analytical and reporting skills

High level of stakeholder management skills

Proven ability to work independently and demonstrate good organisational, multi-tasking and time management skills

Ability to plan, organise and work effectively in a high tempo team environment.

EXPERIENCE (essential)

IT support role within an organisation of similar size and complexity

Managing SharePoint Team and/or Communication sites and Hubs

Managing Microsoft Teams channels and Planner.

EXPERIENCE (desirable)

Data analysis or reporting with PowerBI or associated software

Website design, configuration and maintenance

Defence contract management.

NOTE: As a condition of this role, you must be able to obtain (and hold) Baseline Defence security clearance, which requires Australian Citizenship. A National Police Check will also be undertaken.

HOW TO APPLY

Please click the "Apply" button where you will be transferred to our recruitment platform. In addition to submitting your most current CV, you will be asked to respond to questions that will support your application.

For further details about this role, please contract Calvin on 0466 219 *** or email ***************@norsta.com.au

As an equal opportunity employer, we actively encourage applications from individuals of diverse backgrounds, including ex-Military personnel and Aboriginal and Torres Strait Islanders.

We recognise the unique contributions that Aboriginal and Torres Strait Islander peoples bring to our organisation, and we are committed to creating an inclusive environment that honors and celebrates their cultures, histories, and knowledge.

We appreciate your interest in joining our team. Only shortlisted candidates will be contacted for further consideration.

Refer code: 2150592. Norsta North Pty Ltd - The previous day - 2024-05-07 09:59