Inbound / Outbound Sales

Warm/Hot leads only (no cold calling)
Salary + penalties + leave loading + high uncapped commissions
Representing 24 brands incl. Volkswagen, Audi, and Jaguar Land Rover
Who we are:
Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout South Brisbane and South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,700 employees across QLD and NSW, we are focused on growing and developing a career path for all our people.
We are recruiting for an Inbound/Outbound Sales Officer to join our Business Development Centre. The Business Development Centre (Hub) is the heartbeat of Frizelle Sunshine Automotive. What started out as a contact centre in 2013 has now progressed to a multifaceted business that is in a league of it’s own! What we do:
Contact Centre: The voice of the business - managing inbound & outbound calls, sales enquiries, internet leads, emails, live chat, customer retention, customer service. Currently a Multi-channel contact centre soon to undergo a digital transformation to Omni-channel.
Sales Events: Sales extravaganzas, Titans NRL activations, Sanctuary Cove Boat Show & Magic Millions in-person brand promotion just to name a few.
Learning & Development: Automotive Training Academy, Automotive Sales Trainee Program, Automotive Service Advisor Trainee Program, Certificate & Diploma study opportunities available until 30 June.
Frontline Customer Service: Audi, Ferrari, McLaren / Aston Martin & JLR Concierge, relief Sales Representatives, relief Service Advisor Trainees.
Quality Assurance: Frontline & contact centre QCM coaching frameworks.
We want YOU to join this dynamic department and promise to deliver an abundance of learning/development opportunities and career progression. By joining Frizelle Sunshine Automotive you will experience a positive culture driven by supportive teammates and management.
What you will be doing:
Action & convert phone and internet sales leads into quality appointments for our sales showrooms (warm leads only)
Interacting with customers across phone, email and live-chat platforms
Meet and exceed pre-defined sales targets and KPI’s
Promote and sell the benefits of purchasing through Frizelle Sunshine to our customers in a charismatic, engaging way
Performing Account Management style functions
Administration, reporting and other ad-hoc office functions as required
What we are looking for:
Energetic, self-motivated and money hungry sales superstars
Proven sales experience (inbound or outbound) and the ability to meet sales targets and KPI’s
Determined to exceed customer expectations
Growth mindset
Experience using sales scripts and other sales tools
Ability to multitask and work in a fast paced, corporate office environment
Intermediate PC skills, including Word, Excel and Outlook
A desire to present yourself in a corporate fashion
Benefits of working for us:
Team building activities, social outings, and regular monthly team incentives
Free Titans tickets for home games
WFH flexibility
Quarterly staff awards leading up to the annual Ultimate Awards Night
Job security with a well-established Organisation
Discounted Bupa Private Health Insurance
Joining a group that continues to grow and expand in the Auto industry
All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.