ITIL4 Trainer

About us

IH Sydney Training Services helps students everywhere achieve internationally recognised qualifications that give our graduates a true advantage when seeking employment opportunities worldwide. Established in 1988 we are an industry leader in providing English language, Teacher Training and vocational business courses and are part of the International House World Organisation, comprising of 150 schools in 50 countries. We are currently seeking dynamic and experienced ITIL4 Trainers across our campuses based in Sydney, Melbourne, Gold Coast, Darwin, Adelaide and Byron Bay.

The role

The successful candidate will be responsible for delivering high-quality training and education services in alignment with the ITIL4 framework. This role requires a deep understanding of IT service management practices, excellent communication skills, and the ability to facilitate engaging and informative training sessions. The ITIL4 Trainer will report to the General Manager – Revenue.

In this role you will need to:

• Design and deliver ITIL4 training programs for students.
• Ensure all students are provided with up-to-date training plans.
• Deliver engaging training via the most relevant delivery modes e.g. classroom, workshop, distance, virtual or traineeship (on-the-job).
• Develop and update training materials, including presentations, case studies, and exercises, in accordance with ITIL4 guidelines.
• Provide guidance and support to students, fostering a positive and collaborative learning environment.
• Gather feedback from students and stakeholders to continuously improve training programs.
• Provide constructive feedback to students and support their learning journey.
• Work with other instructors and subject matter experts to share knowledge and improve overall training quality.

What you'll need to succeed

• Must be an approved ITIL4 Trainer
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• ITIL4 Foundation certification is mandatory.
• Proven experience in delivering ITIL4 training to diverse audiences.
• Strong interpersonal skills and the ability to work effectively in a collaborative team environment.
• Stay current with industry best practices and updates to ITIL4 to continuously enhance training content.
• Have the eligibility to work in Australia.

What you need to do now

If you meet the above criteria and think that you have what it takes to be part of IHSTS, then we would love to hear from you. Please forward a cover letter and comprehensive resume to ******@ihsydney.com.au and include the following information: (Candidates who do not send the below will not be considered)

• Details of the specific duties and responsibilities of your current and recent roles
• A summary of your recent professional development activities and their dates of completion
• A cover letter explaining in a few words why you are the best fit for our students, the college and this exciting opportunity

IH Sydney Training Services is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. IH Sydney Training Services does not accept unsolicited head-hunter and agency resumes, and will not pay any third-party agency or company that does not have a signed agreement with our business.