Who are we? Livewire Markets and Market Index are Australia's leading providers of financial data and analysis, empowering investors with comprehensive insights into market trends and company performance. We pride ourselves on delivering accurate, up-to-date information to our users, facilitating informed decision-making in the world of finance.
What’s the role? This role sits at the intersection of product development and delivery. You will be the expert in optimising how our audience and clients experience or product.
As a linchpin of our team, you will grow to own the service delivery function across a significant audience. Working alongside our founders, leadership, and product teams you will ensure our clients have a great experience with our product, our audience has exceptional care and our internal teams operate smoothly. The tasks you tackle will be diverse and your experiences will help you push your career wherever you want to take it.
What will you look after? (initially)Inquiry Management and Support Operations Enhancement:Manage…
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