Lead Engineer - Site Reliability

Xero

To make life better for people in small business, their advisors, and communities around the world by rewiring the world of small business by making it seamless, simpler, and smarter

Xero is a cloud-based accounting software platform for small businesses with over 2.7 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.

About the role:

Lead Engineer

You’ll help to adapt and grow observability at Xero, informed by a strong understanding of systems and reliability engineering and modern SRE principles. You’ll drive uplift in observability at Xero, paving the way for engineering teams to adopt Open Telemetry. You’ll be a strong advocate for the customer while contributing to the technical direction and roadmap for SRE products. You’ll model a growth mindset and help improve our services by identifying gaps, promoting capability growth, discovering technical solutions to business problems and championing modern practices.

• ✅ Stakeholder Engagement
  

  Partner with stakeholders to understand specifications, business requirements, and communicate insights

• 🤖 Scripting and Automation
  

  Develop scripts and automated workflows to improve the efficiency and accuracy of repeated tasks

• 🛠 Test Engineering
  

  Create and implement code tests and software test automation

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🧮 Numerical problem solving
  

  Works with numerical information and performs mathematical calculations to solve problems

• 🔍 Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables