AddressYou will provide purposeful leadership and direction to create a high performing team environment, providing oversight and management of operational/strategic activities in line with divisional objectives within the NSW Workers Compensation team.
The role involves providing outstanding leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive activities that build team engagement and employee satisfaction.
This is a 12-month contract opportunity.
What you’ll do
- Create a plan to drive performance of the team and/or create claims segment plan that delivers team results against the divisional strategy
- Motivate, develop, empower and engage team members to drive results and create a high performing team
- Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives are met
- Monitor team and departmental results, promoting individual ownership of performance and development
- Collaborate and engage with Technical Advisor and Injury Management Advisor to identify and implement technical development opportunities for team members
- Regularly review and monitor team and individual performance
- Communicate Suncorp Personal Injury Claims strategy in a way that ensures each team member understands individual purpose
- Analysing data and reports to identify trends to drive an improvement in performance and productivity
- Develop and maintain strong working relationships with all stakeholders, both internal and external, to support key outcomes
What you’ll bring
- Extensive Personal Injury Claims experience, preferably in Workers Compensation
- Demonstrated ability to lead a team to achieve specific objectives
- Knowledge of coaching disciplines and learning styles
About Suncorp Group
At GIO We’ve been helping customers navigate life’s uncertainties since 1927. Our network brings together financial services and products with brands like GIO, Suncorp, AAMI, APIA, Shannons and Bingle, in one place. Working for GIO, you'll be part of the Suncorp Network – one of Australia and New Zealand’s biggest and most trusted names in insurance. Satisfy your career goals and enjoy the benefits of working for a large organisation that aspires to be better and values your contribution.
From the moment you start work each day. For over 100 years Suncorp Group has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. You will be joining an organisation which cares and is proud of our achievements in being recognised for -
- Money magazine’s Bank of the Year and Business Bank for the fourth consecutive year (2018-2021)
- Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
- Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
- Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
- Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
- Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
If this opportunity sounds like the challenge you have been looking for please apply online today.
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
The health and safety of our people, customers and communities is our number one priority. This means that we require all of our new employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances.
