Library Service Officer | Full-Time Temporary

Classification: Administrative Services Officer Class 4
Salary: $80,535 - $86,909 plus superannuation
Position No: 52710, Several
Directorate: Transport Canberra and City Services
Advertised (Gazettal date): 28 May 2024
Contact Officer: Ramesh Karki on ************@act.gov.au or (02) 6205 9***

Details: Are you passionate about delivering outstanding customer service? Are you a people person who enjoys nothing more than working hard and working with others to achieve goals?

Then we want to hear from you.

Libraries ACT is on the hunt for a customer-focused superstar to join our team!

As a branch within Transport Canberra City Services, Libraries ACT offers you more than a job – the work we do supporting the people of Canberra is work nobody else does. Canberra is a growing, vibrant, and every-changing city and our genuine commitment to reflect the diverse community of Canberra means our people are exposed to a diversity of perspectives and experiences.

Library Service Officers fill an important supervisory role within public library branches. Overseeing a small team, you will be responsible for coordinating the work of a branch-based team to ensure the branch is operating effectively in delivering services, programs, and information to customers. You will also play an important role be building capability and performance of branch staff.

It can be full-on, but the reward you get from stretching yourself and realising the impact you make has value. Every day you spend working in the library is another step towards making Canberra a better and more prosperous place.

This is a great opportunity to work in a diverse, challenging, and dynamic organisation where each day you will have the opportunity to do something different – so get in quick to express your interest now!

Want to know more about us?

You can check out more about what we do by visiting our social media pages on Facebook and X (formally Twitter) or our website www.library.act.gov.au.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

Eligibility/Other Requirements:

• To be eligible for permanent employment within the ACT Public Service you must be an Australian citizen or a permanent resident.
• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)

Notes: These are temporary positions available for up to 12 months with a possibility of permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only. Libraries ACT operate seven days a week and so this position requires working weekday, weekend, and evening shifts on a rostered basis at any Libraries ACT location. This position is mobile and position holders will routinely move between branches in their region and at times across the service if required. These are not current vacancies, and this process is to fill the identical roles in the next 12 months.

How to Apply: Let us know why you are the best person for this role by submitting a written response of no more than 300 words for each question below and a current curriculum vitae including the contact details of two referees:

• What does good customer service mean to you?
• Tell us about a time when you have worked as part of a team, what did you enjoy most?
• What interest you about working in a library?

Applications should be submitted via the Apply Now Button Below.

#LI-DNI

These are temporary positions available for up to 12 months with a possibility of permanency.