Mailroom Supervisor

Williams Lea is a leading global provider of skilled support services to financial, legal, and professional services firms. As such, we pride ourselves on our outstanding reputation for delivering excellence.

We currently have an excellent opportunity for a Mailroom Supervisor based at one of our client sites in the Sydney CBD.

Some of the key responsibilities include but are not limited to:

• People management of a small team
• Management of, mail & couriers
• Workplace management including contractor and vendors
• Management of WHS
• Produce monthly reports maintaining accurate data capturing procedures
• Ensure compliance with both client and company established policies and procedures.
• Manage staff by using 'lead by example' approach
• Preparing team rosters
• Ensure staff are meeting contract SLA’s & KPI
• Prepare and conduct employee evaluations
   

Personal Attributes:

• Strong customer service and interpersonal communication skills (both written and oral)
• Learn as you go approach and be able to hit the ground running
• Ability to work in highly time-sensitive environment
• Demonstrates good problem solving abilities
• Ability to lead, motivate, train and retain staff members
• Always Maintain confidentiality and exhibit professionalism

Key Qualifications & Previous Experience:

• Experience in a mailroom or customer facing role is highly regarded
• Experience in handling highly confidential documents
• Strong knowledge of Microsoft Excel, Word, PowerPoint
• Management experience of a small team including performance management
• Stakeholder engagement
   

You must be a team player who is hardworking and not afraid to have a hands-on approach. You must be client focused with excellent customer service skills. Ideally you will have had experience in a similar role and enjoy the challenge of achieving positive results.

If this sounds like the type of challenge you've been waiting for, please send your resume and cover letter outlining the skills and experience you can bring to the role.

Note: Only successful applicants will be contacted.