Major Loss Building Supervisor

Join our client, a dedicated team that specialises in providing building repair services for insurers, loss adjusters, and brokers. With a focus on the Commercial, Heritage, Strata, and Major Loss Residential sectors across Australia, our client has been a trusted presence for over 30 years.
Operating nationwide, they pride themselves on delivering premium customer service through the expertise of our professional Building Supervisors and repairers.

THE ROLE

This position demands a dynamic and high-energy approach, driven by key performance indicators (KPIs). It necessitates quick thinking and collaboration with diverse individuals within our Major and Complex Loss team.
We are currently providing a full-time opportunity located in Hobart, overseeing Major Loss projects.

RESPONSIBILITIES

• Manage the end-to-end repair experience for major and complex loss jobs
• Ensure quality construction standards and the use of proper construction techniques
• Review the project in-depth to schedule deliverables and estimate costs to ensure an acceptable profitable margin
• Plan ahead to prevent problems and resolve any emerging ones while ensuring timely delivery of repairs in accordance with expected outcomes for our clients
• Prioritize workloads and work in a systematic and organised manner to cope with tight deadlines
• Deliver first-class customer service
• Grow and maintain client relationships in the major and complex loss market
• Analyze, manage, and mitigate risks ensuring all OHS requirements are met
• Contribute to and comply with all statutory legislation including the relevant Health and Safety policies and procedures applicable to our client
• Establish and manage major and complex loss construction projects from conception to completion
• Prepare internal and external reports pertaining to job status
• Negotiate terms of agreements, draft contracts and obtain permits and licenses
• Assist with new starter training if necessary

ABOUT YOU

• Experience in Major Loss Insurance Projects is a must
• A full and valid driving license
• Trade qualifications preferred
• Construction Management Degree/Qualification in Building & Construction/Builder’s Registration
• Proven experience in facilitating major and complex loss events within the Insurance Building Industry
• Experience of working with a multi-skilled trades team (within occupied/vacant properties) is desirable
• Excellent communication and interpersonal skills
• Ability to diagnose and prioritize specific work activities and tasks
• Ability to work individually and as part of a team, sharing knowledge and experience to gain clear results
• Ability to demonstrate a flexible, caring, and professional approach to customer care within a wide range of work situations
• Can-do attitude towards work
• Able to produce consistently high-quality workmanship
• Proficient in MS Project/Excel + other Construction Scheduling Software Platforms
• Honest and truthful at all times
• Knowledge and understanding of construction-related OH&S legislation
• Understanding of value for money
• Ability to work outside normal working hours as required