Manager, Alumni Engagement (University Programs)

• Based at our Geelong, Waterfront Campus or Melbourne Burwood Campus
• Full-time and continuing
• HEW 8 $109,837 - $125,755 / + 17% Superannuation (pro rata, part time)

In December 2024, Deakin University will turn 50. It is an exciting time to join a team that delivers programming and events across our vibrant 300,000 strong alumni community around the world.
This role as Manager, Alumni Engagement is focused on Deakin's University Programs portfolio. This role is about building partnerships to advise on, and implement, sustainable Alumni Engagement programs and initiatives across Deakin University.
The Manager works closely with the Director, Alumni Engagement, the Manager, Alumni Engagement (Faculty Programs), and University leaders to lead strategies and initiatives which drive participation and support.
Why work with us?
At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
Who are we?
As one of Australia's largest universities, Deakin has strong global linkages, world-class research and an education portfolio that blends the best of campus and digital delivery into a highly supportive and personalised student experience.
We offer outstanding education founded on the experience we create for our learners and guided by graduate outcomes for successful lives and careers. We undertake globally significant discovery research that benefits our communities through the innovative translation of our ideas into new services, products, policies and capabilities.
As the Manager, Alumni Engagement (University Programs), you will:

• In collaboration with the Director, Alumni Engagement and University partners, lead and deliver macro engagement programming or cohort level programming including digital engagement, communications, and events with a focus on return on investment
• Establish and maintain effective relationships with Deakin's global alumni community of over 300,000 graduates
• Deliver Alumni Engagement programming in collaboration with external stakeholders such as local governments, professional organisations, and strategic partners of Deakin University
• Promote teamwork and provide tailored coaching to enable individuals to deliver high-quality solutions and to achieve the University's goals
• Analyse problems, weigh up a range of options to identify accessible and inclusive solutions and translate complex issues into clear and understandable goals and targets for Deakin

In a typical week, you will:

• Develop, maintain and use a variety of systems, processes, diverse range of people and sources to gather information to gain a deeper understanding and make critical strategic decisions
• Use accepted theory and practices to develop and deploy continuous improvement actions to ensure implementation of continuous improvement strategies in own work area
• Develop a network of useful contacts within Deakin and integrate perspectives held within different areas of the University, and puts plans in place to build collaboration and develop shared goals
• Use understanding of the client context to anticipate needs, tailor services, improve the service offering and ensure a high-quality outcome by addressing client feedback and setting service standards

To be successful, you'll have:

• Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
• Extensive experience and management expertise in alumni relations, volunteer programming, or engagement programming; or
• An equivalent combination of relevant experience and/or education/training, in Marketing, Communications, Public Relations or related field
• Experience in managing programs of work including digital engagement projects and events
• A proven background as a collaborative employee in a high performing team

Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a confidential discussion regarding this role, please contact Nick Hancock (Interim Director, Alumni Engagement) on 0439 305 912 or via email (n.hancock@deakin.edu.au).
For a copy of the position description, please see below:
Applications for this position close on Monday, 8 January 2024 at 11:55pm.
Are You Ready?
Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.