Manager Cantonese restaurant

Chinadina is a 100 seats Hong Kong Eatery in the heart of Noosaville.

We are looking for an experienced Venue manager With Chinese experience.

The successful candidate will have:

• minimum 2 years of experience, managing food and beverage venues operations
• Effective leadership, organizational and interpersonal communication skills
• A strong customer service focus and ability to build strong relationships with regulars
• A proven track record of setting and monitoring revenue and costs
• A passion for engaging staff training, to maintain continuous improvement and engagement for our staff
• Wide knowledge of wine, food and customer service
• must be energetic, hands-on, positive and driven

Your focus will be to:

• Monitor the appearance and performance of all FOH staff, ensuring that a high standard is maintained at all times
• Lead and coach a diverse team of people. Ensuring that team culture is at the forefront of everything you do
• Understand and own your financials. Be a numbers person and challenge revenue-driving opportunities
• Be hands-on and operational.
• Know your product. Drive a culture of learning to guarantee you and your teams know our product inside out
• And (of course), make sure every guest has an exceptional experience every time

The daily tasks of the role include:

• Manage day-to-day restaurant operations, including bookings, table coordination, Restaurant set up and overall presentation;
• Ensure that front of house staff and yourself are aware of restaurant menus and specials and have appropriate knowledge of pairing wines and drinks with meals;
• Strive to continually improve our standards to leave customers satisfied with their experience;
• Train new staff members, organize team roster and manage overall wellbeing of the team;
• Plan and organize functions and catered events;
• Maintain high standards of cleanliness of dining facilities to ensure they comply with health regulations;
• Maintain records of stock levels to ensure all front of house items are in stock for guests to enjoy;
• Ensure team compliance with OH&S

Experience & skills

· Minimum 2+ years in a similar role