AddressThe Role You Could Play
We are looking for a passionate team member to help lead our Mecca Highpoint store in Victoria as a 25hr PPT Zone Manager (3IC).
Our Zone Managers support the management team with the goal of delivering an exceptional customer experience by being responsible for the customers and products in their zone. In this role, you’ll work with Hosts, Specialists and other Zone Managers to create the ultimate customer experience through upholding the MECCA values and consequently enabling customers to look and feel their best. You will work closely with your Floor and Store Managers to build a highly effective team that is able to provide our customers with the most MECCA-mazing in-store experience.
Some of the key responsibilities of the Zone Managers include:
- Helping customers with all queries and offering desirable solutions
- Communicating with fellow Zone Managers to navigate customers seamlessly between zones
- Working with team members to ensure we are able to provide customers with a quality customer experience
What You Will Bring
Our ideal candidate will have a passion for motivating a team! You will thoroughly enjoy a good challenge and be keen to do whatever it takes to ensure a customer leaves the store happier than when they first came in. You must also have:
- Strong interpersonal and team development skills
- Demonstrated success in leading and motivating a team
- The ability to motivate, drive improvements and a true passion for delivering exceptional customer service
- Availability to work nights and weekends
Life at MECCA
We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best. Once you join our team, we will empower you to lead, to change the game, to ignite their inner entrepreneur and to embrace any opportunity for growth and development.
We believe in our people and what they are capable of, which is why our team members are rewarded right from the very beginning. Our team members enjoy some amazing benefits, including:
- Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives
- An unlimited 40% product discount to spoil themselves and their immediate family plus a generous product allowance
- Countless opportunities for education and development –including, Leadership Conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders and once in a life time events!
- A Parental Support Program featuring paid parental leave and ongoing superannuation
At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team!
