AddressPerth ENT Centre is a fast paced Private Practice with a comprehensive team including 8 specialists, allied health and nursing professionals, to ensure our patients receive exceptional care.
In this pivotal role, you will play a crucial part in the accurate Medical Transcription, efficient document management and prompt transmission of correspondence. Our practice is also keen to introduce emerging technologies to improve the quality of clinical records and provide prompt communications to the patient's healthcare providers.
This position is full time and requires an onsite presence at our Subiaco rooms Monday to Thursday, however we are open to a part time job share options. Hours of work are open to negotiation with the successful candidate.
Role Overview
You will be responsible for the quality of doctor prepared letters, transmitted from our practice which includes transcribing audio recordings, reviewing and importing outsourced transcriptions and reviewing drafted letters prepared by the doctor via Dragon and AI solutions for accuracy. Ensure all communications leaving the practice are of a high clinical standard of professionalism.
Key responsibilities:
- Review transcription files for accuracy and completeness
- Ensure all patient appointments have a corresponding letter and all supporting documentation is correctly appended and ready to send to all interested parties, prior to transmission
- Regularly maintain the practice address book and ensure Healthlink ID is on file as the preferred method for all referring doctors
- Collaborate with doctors and/or practice secretaries as required, to follow up on missing transcriptions or incomplete letters
- Promptly send letters through secure messaging channels
- Assist with the preparation of waitlist packs once letters are ready to go
- General tasks to support the administration team such as attending to incoming letters or other tasks as delegated by team leads as time permits
Skills and experience required:
- A demonstrated and strong proficiency in medical terminology and transcription is essential
- Strong attention to detail and ability to detect incorrect or inconsistent medical terminology
- Medical administration experience desirable
- Excellent communication skills both verbal and written
- Experience with Olympus, outsourced transcription platforms and other forms of transcription will be highly valued
- Experience with Genie preferred, however if you are familiar with other practice software this too would be desirable
- Strong desire to learn and use technology essential
If you are a proactive and organised individual with a passion for healthcare, we encourage you to apply.
To apply, please send your resume and a cover letter detailing your relevant experience and how your skills will benefit our practice, including why you want to work for us!
Applications that do not have a cover letter or do not meet our selection criteria will not be considered.
