Member Experience Officer - Swan Hill Branch

Member Experience Officer – Swan Hill

About the position
We are looking to grow our recently formed Swan Hill team.

This is an exciting position for a person who is outgoing, dynamic, a team player and thrives on delivering outstanding customer service. 

This position will include new membership sales, processing of claims, membership enquires and general administration duties. Experience in Private Health Insurance is advantageous, but it is not essential. On the job training and support will be offered to the right candidate.

About us
Here at Mildura Health Fund, we are all about providing a comfortable, friendly, and highly supportive work environment.  

We take our role as a not-for-profit health fund seriously. Our priority is to provide our 37,000 plus members from all over Australia with quality health insurance products and high standards of member service. This has resulted in a member satisfaction result of 99%.  

We are on a mission to make an impact to health services available to our community. On top of our health insurance business, we also own the Mildura Health Private Hospital where we have recently invested $22 million dollars to modernise our hospital, to ensure our members have access to world class facilities locally, along with opening the Mildura Health Icon Cancer Centre (MHICC). The opening of MHICC has already impacted our community by bridging the gap between metro and regional healthcare. We have also recently launched the Mildura Health Foundation. The first appeal for the Foundation is to build accommodation for patients travelling to Mildura and receiving radiation treatment.  

If you would like to work for an organisation that is making an impact in the community, this role is for you.  

Workplace culture is important to us
We’re all about creating a fantastic people experience. We work with our people to create a workplace that is inclusive, supportive, safe and respectful so we can do the best for our members.

We provide opportunities for our employees to continue to learn and develop their skills and knowledge through various internal and external development opportunities. We also provide a flexible work environment with some great added benefits.

For further information and a copy of the position description, please contact Courtney Elliott, Area Manager, Central Murray on 03 5023 0*** or *********@mildurahealthfund.com.au

Would you like to join our team? Apply today!
Please submit a covering letter and current resume to **************@mildurahealthfund.com.au

Closing Date:
Applications must be submitted no later than Friday, March 8, 2024 at 5pm.