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Form of workAbout the Company
Our client is a leading energy supplier located in Melbourne CBD and managing Victoria's biggest network of electricity and gas infrastructure. Their team is all about providing safe, efficient, and reliable energy to millions of Australians. They value diversity and inclusivity and offer support and flexibility to help you grow in your career. This is an approximate 12 month contract and works on a flexible hybrid basis, with no evening or weekend work.
About the Role
In this role, you'll join the Local Network Service Provider Team within the wider Group. Your main job is to make sure all Standing/standardised Data, is managed and compliant across the organisations Services' systems. You'll be responsible for:
- Identifying and solving issues with metering data
- Provide support to customers via phone and written communication
- Figuring out the root causes of problems and suggesting solutions
- Helping manage and report on Data services delivery
- Using operational reports to improve processes
- Collaborating with stakeholders to enhance customer satisfaction
About You
To be successful in this role you will have:
- Experience in a similar role
- Intermediate to expert knowledge of Excel
- Knowledge of data integrity and compliance
- Great interpersonal skills
- Familiarity with LNSP and end-to-end meter provisioning (desirable)
- Experience with SAP and MSATS systems (desirable)
Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Chelsey Johnston at ***************@davidsonwp.com, quoting reference JN -032024-36354. Want to know more about Davidson? Visit us at www.davidsonwp.com
