Minibar Attendant

What is the job?
Provide fast service restocking of the mini bars, adhering to established standards to ensure complete restocking in the guest rooms is in a professional and efficient manner.
Adhere to local regulations concerning health, safety, or other compliance requirements as well as brand standards and local policies and procedures.
Your day to day

• Ensure stock accounting procedures are handled accurately, and all items consumed are

accounted for

• Adhere to the daily procedures as per the requisitions par order form
• Charge all purchases through the POS system (Infrasys )
• Store mini bar stock according to hotel procedures
• Establish and maintain effective employee working relationships
• Greet all guests in a polite and friendly manner and provide assistance when required
• Communicate to F&B Manager any difficulties, guest comments and other relevant information
• Attend and participate in training sessions as scheduled
• Ensure grooming is impeccable and in accordance with IHG personal presentation standards
• Where Personal Protective Equipment (PPE) is required to control exposure to hazards in the

workplace, wear and maintain the PPE as directed or as required in safety procedures

• Use other safety, emergency equipment, plant materials tools and substances provided in the workplace as directed or as required in safety procedures
• Report workplace hazards to supervisor
• Any other ad-hoc duties required to assist colleagues

What we need from you

• Look smart wear your uniform with pride
• Great communication skills
• Knowledge of mini bar, room service and/or food and beverage operations
• Hotel, Tourism and Hospitality experience not essential but preferred