Motorhome Rental Branch Manager

Join Cruisin Motorhomes, a premier provider of Motorhome Rentals, offering a diverse fleet of recreational vehicles for individuals and families seeking unforgettable travel adventures. At Cruisin, we're dedicated to delivering unparalleled customer service, ensuring our clients embark on memorable journeys with confidence.

Position Overview:

We seek a dynamic Motorhome Rental Branch Manager to spearhead operations at our Cambridge branch. The ideal candidate will have a passion for the travel and leisure industry, robust leadership capabilities, and a proven track record in operational excellence. As the Branch Manager, you'll play a pivotal role in upholding our commitment to delivering exceptional customer experiences.

Responsibilities:

• Supervise day-to-day operations of the Motorhome Rental Branch.
• Ensure fleet maintenance and cleanliness align with our standards.
• Collaborate with the maintenance team to schedule routine inspections and repairs.
• Fulfill administrative duties, including daily/weekly reporting.
• Flexibility to work some Saturday mornings on a rotating basis.

Customer Service:

• Cultivate a customer-centric culture to elevate the rental experience.
• Address customer inquiries, concerns, and feedback promptly and professionally.
• Devise strategies to augment customer satisfaction and foster loyalty.

Team Leadership:

• Recruit, train, and oversee branch personnel, encompassing support staff.
• Nurture a positive, collaborative work environment.
• Conduct performance evaluations and provide constructive coaching for ongoing development.

Financial Management:

• Manage the branch budget to meet financial objectives.
• Implement cost-control initiatives to maximize branch profitability.

Compliance:

• Uphold company policies and procedures with diligence.
• Stay abreast of industry trends, regulations, and best practices.

Qualifications:

• Demonstrated leadership prowess and adept interpersonal skills.
• Exceptional communication and negotiation acumen.
• Familiarity with motorhome or RV systems and maintenance is advantageous.
• Proficiency in written and verbal communication.

Benefits:

• Negotiable salary commensurate with experience and expertise.
• Brand new car: Comprehensive maintenance, fuel allowance, and insurance coverage included.

Join our team at Cruisin Motorhomes and embark on a rewarding journey where your leadership prowess and passion for exceptional customer service will flourish.

Cruisin' Motorhomes is a Tasmanian rental company with branches in Hobart, Melbourne, Sydney, Brisbane, and Cairns.