AddressMultilingual Customer Service Advisor - German/English
- Docklands, London
- Up to £22000 per annum
- Posted January 4, 2024
Multilingual Customer Service Advisor - German & English
Based in London (E14)
Offering: £22,000 Per annum + bonus (£26,800 OTE)
Contract: Temp to Perm and Permanent Contracts Available!
We are working on behalf of a International Outsourcer who have over 100 sites globally, they have joined forces with a large number of well known brands and business to provide the very customers services. We are recruiting for a German speaking Customer Service Advisors to join our team!
The Hours: Full time, 40 hours per week
- Working shifts between 8am-8pm, Monday to Saturday
- Shift rota's will be provided one month in advance of.
Location: London (E14)
This is a hybrid position, split between the office and work from home.
The Role:
Within this role of a Customer Service Advisor you will be responsible for delivering first class Customer Service via inbound Customer Service calls, emails and live chat queries. We are looking for a multilingual individual who can speak both German and English.
- Excellent telephone manner
- Excellent numeracy and literacy
- Excellent Customer Service skills
- Good analytical, decision making and problem solving abilities
- Previous call centre/back office experience (desirable)
Why work for us?
- 50% Discount with travel provider More-Bus
- Company pension
- Life Insurance
- Discounted Gym Memberships
- Eye Care Vouchers and Discounts
- Reward and Recognition schemes offering bonuses, Love to Shop vouchers and rewards
- Fun and socialable working environment with dress down and fundraising days
- Apprenticeship qualifications and career flight path schemes
- Free parking and cycle to work scheme
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The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
