National Redress Coordinator

Unique role requiring high level of resilience, compassion and confidentiality. Initial 6 month term with potential for permanency.

The National Redress Coordinator provides a wide range of executive support to key functions of the Conference in particular supporting the Manager Australian Catholic Redress and Australian Catholic Redress Limited (ACRL). The National Redress Scheme was developed in response to the Royal Commission into Institutional Responses to Child Sexual Abuse. (https://www.nationalredress.gov.au). Australian Catholic Redress Limited work with the Department of Human Services and Catholic Diocese within Australia to facilitate the communication and payments related to the National Redress Scheme.

The role

• Provide comprehensive high level administrative support to the staff of the ACRL, the Finance Team and other key functions as required.
• Manage the administration, handling and reporting of enquiries and complaints ensuring high levels of accuracy and confidentiality at all times.
• Monitor the activities of ACRL to ensure that it realises its mandated responsibilities of managing the National Redress Scheme (NRS).
• Contribute to the development of policies, guidance, protocols and procedures. Administer all incoming correspondence to the ACRL and where required, draft responses for the approval of the Manager.
• Monitor the status of applications and follow up information required with the relevant personnel in diocese and other Catholic organisations.
• Collate information from a range of sources to assist the Manager to draft reports and discussion papers.
• Maintain a common diary for ACRL and organise all travel and accommodation bookings as required.
• Manage the ACRL invoicing and associated administration, ensuring payments are made accurately and on time.
• Arrange meetings, draft meeting agendas; prepare meeting papers; publish meeting minutes as approved.
• Other duties as required.

About You

• Proven experience in a broad range of office duties with strong experience in working in a small team without close supervision.
• Demonstrated sound experience in Microsoft Office operating environment including Microsoft 365, SharePoint and Teams.
• Demonstrated experience and proficiency with Excel and understanding of database systems.
• Excellent time management with the ability to self-manage and prioritise tasks.
• Highly developed relationship building and stakeholder engagement skills.
• Demonstrated initiative, sound judgement and excellent problem-solving skills.
• Excellent electronic, oral and written communication skills.
• An understanding and willingness to work within the mission and identity of the Catholic Church.

For a copy of the position description or any other enquiries regarding this role please contact ******@catholic.org.au.

How to apply

Please submit a current resume along with a cover letter demonstrating your knowledge, skills and experience as aligned to the dot points in the “About You” section above. Please note that applications without a cover letter may not be considered.

Applications close at Midnight Sunday 28 April 2024.

About Us

The Catholic Church in Australia is served by the Australian Catholic Bishops Conference (the Conference), the permanent collegial assembly of the Bishops of Australia. 

The General Secretariat exists to support the work of the Bishops Conference, which meets twice each year but is a permanent institution that operates between plenary meetings through the Permanent Committee and bishop’s commissions.

The Mission and Values of the Catholic Church of Australia are that work is for people, not people for work. Our Vision is that through work, individuals contribute to the common good and achieve fulfilment as human beings. The Church teaches that employees and employers are regarded as partners in their place of work and their respective roles. Mutual respect, esteem, and goodwill underpin the relationship between the employer and the employee. Employees are encouraged and enabled to see their work not merely as a source of income but as providing a service and a benefit to others in society.

The National Redress Scheme (NRS) was created in 2018 in response to recommendations by the Royal Commission into Institutional Responses to Child Sexual Abuse. The NRS acknowledges that many children were sexually abused in Australian institutions and have suffered due to the abuse they endured. The NRS holds institutions accountable for this abuse and aims to help people who have experienced institutional child sexual abuse gain access to counselling and psychological services, a direct personal response, and a redress payment. The Scheme started on 1 July 2018 and will run for 10 years. ACRL has been created to interface with the Commonwealth Government and participating Catholic Church organisations to manage the NRS under the Australian Catholic Redress Limited framework.

Benefits

The Australian Catholic Bishops Conference is an equal employment opportunity employer and promotes and supports a family-friendly workplace, including flexible work options such as:

• Free onsite parking in Braddon
• Hybrid work-from-home options along with other flexibility provisions are available through our flexible work policy 
• Generous leave provisions including: 

1. additional Christmas leave
2. 14 weeks of paid parental leave
3. study support and leave 
4. paid retreat and formation leave

Additional Information for Applicants

The Australian Catholic Bishops Conference is an inclusive workplace and encourages applications from people from diverse backgrounds, we are an equal employment opportunity employer and promote and support a family friendly workplace. The successful applicant must be eligible to work in Australia and may be required to provide a Working with Children Check or a suitable Police Check as part of the recruitment process.

The Australian Catholic Bishops Conference respects your privacy. In applying for this position, you will be providing the Australian Catholic Bishops Conference with personal including sensitive information. The Australian Catholic Bishops Conference regards its child protection responsibilities with the utmost importance. Our privacy collection notice and Policy and Safeguarding Policy can be obtained by visiting www.catholic.au.