Address- Global leading medical imaging company
- Part of the Canon Group
- Work with Innovative technology
- Full Time Permanent
About Canon Medical Systems
Canon Medical offers a full range of diagnostic medical imaging solutions including CT, PET-CT, MR, X-Ray, Ultrasound and Healthcare Informatics across the globe.
In line with our “Made for Life” philosophy, patients are at the heart of everything we do. Our mission is to provide medical professionals with solutions that support their efforts in contributing to the health and wellbeing of patients worldwide. Our goal is to deliver optimum health opportunities for patients through uncompromised performance, comfort and safety features.
At Canon Medical we work hand in hand with our partners – our medical, academic and research community.
We build relationships based on transparency, trust and respect. Our company values of Unity, Courage, Tenacity, Teamwork and Excellence are the basis of our company culture.
Together as one, we strive to create industry-leading solutions that deliver an enriched quality of life.
About the role
We currently have an exciting full-time permanent opportunity for an established Service Engineer experienced in X-Ray and Angiography to join our Service team as a National Service Specialist.
Whilst the position is nominally based in Melbourne, there is some flexibility. Candidates with strong credentials based in other locations will be considered.
This is an excellent opportunity to become part of a community of highly skilled Engineers across Australia and New Zealand servicing a broad range of customers including Public and Private Hospitals and Diagnostic Imaging Centres.
In this role you will provide guidance, governance, monitoring, and control of Canon Medical’s X-Ray and Angiography equipment service support, to ensure that customer expectations are correctly defined and delivered.
To meet our customers’ requirements, some overtime and weekend work will be required. Intra-state, inter-state and overseas travel will be required for work tasks and training.
Key Responsibilities:
- Install and service of medical imaging equipment.
- Complete relevant training and obtain required licenses.
- Plan and lead installations.
- Provide technical escalation resources for sales and applications staff, as well as lead other staff as required.
- Review service procedures and advise Service Management accordingly.
- Train staff as required to ensure engineer competence and customer satisfaction.
- Provide technical support to colleagues by phone, on-site and remotely in a timely manner.
- Lead service standards, methods and administration for the organisation.
- Be the technical liaison with vendors, company headquarters (CMSC) and others on behalf of the organisation as the technical specialist.
- Perform monitoring and reporting tasks as required.
Our ideal candidate will possess:
- Tertiary qualification in electronic, electrical, biomedical or computing engineering
- 6+ years’ X-Ray & Angiography service experience
- 8+ years’ experience servicing electronic, electrical, biomedical or computing equipment
- 3+ years technical support role for other engineers
- Radiation licence
- Driver’s licence
- Certification / compliance / CRE licence
- WHS certification
- Electrical licence
- An ability to travel across Australia, New Zealand and overseas for the role
- Excellent communication skills (verbal/written)
- Excellent customer service skills
What’s on offer?
When you join Canon Medical Systems, you become a part of an organisation that focuses on propelling its people forward by supporting their careers. We make it a priority to offer benefits that will assist in your professional development and wellbeing.
You can expect our competitive salary package and employee benefits to include but are not limited to:
- Hybrid work
- Extra contributions to company super fund to cover fees
- Corporate private health insurance discount with BUPA or HCF
- $250 hospital excess reimbursement (conditions apply)
- Company paid parental leave plus superannuation contributions
- Company sponsored study assistance program (conditions apply)
- Discount programs with select worldwide vehicle brands
- Purchasing additional annual leave (PAAL) scheme
- Community Service Leave (CSL)
- Employee Assistance Program (EAP)
- Novated Lease Program
- Professional development programs
- Opportunities for career progression
Canon Medical Systems values diversity and believes inclusion is key to our success. We therefore welcome and encourage suitably qualified individuals, Women in Engineering, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
If you are looking to achieve a better quality of life, make Canon Medical Systems your next move.
Apply now!
To apply, submit your application with a cover letter and resume by clicking the 'Quick Apply’ button now.
You must have the right to live and work in this location to apply for this job. By applying for this role you consent for Canon Medical to take all reasonably practicable steps to verify your right to live and work in Australia.
No agencies please.
Canon Medical Systems ANZ Pty Limited is an Equal Opportunities Employer. Personal data provided by the job applicants will be used strictly in accordance with our privacy policy and the intention of the use of personal data will be used strictly for recruitment and selection purposes only.
Candidates that do not receive notification within 8 weeks, may consider their application as unsuccessful.
