Network Security Administrator (Nv2)

Job Summary:
You will be working in a highly successful international enterprise which specialises in providing a platform and cyber security solutions to government departments, businesses, and enterprises. Established in 2000, they are committed, hardworking and passionate about securing the networks of its clients.
This role is in an exciting, fast-paced, and challenging environment providing a high level of technical support to clients by resolving all technical issues they may be having with the company’s products and platform.

What’s in it for you?

• A base of $100K - $140K, depending on experience + Super
• Training and development with industry recognised certification
• Work autonomously in a supportive environment.
• Permanent role within a secure work environment – opportunity for internal promotions
• Collaborative, team-based culture.

What will you be doing?

• Provide technical support for customers via phone, chat, and web-based solutions.
• On-site troubleshooting assistance.
• Collection, analysis, and investigation of reported problem.
• Reproduction of customer environments on lab equipment for duplication and problem resolution.
• Communicate with the Engineering/Development team to report and resolve product issues.
• Own and manage technical cases and provide corrective actions based on analysis and troubleshooting.

Skills and experience required to succeed in this role?

• Australian citizen with NV2 Security Clearance
• Experience working as engineer in telecommunication, networking or security industry or equivalent education.
• Proficient spoken and written English
• Positive, communicative, and customer-oriented attitude
• Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways etc.)
• Bachelor’s / master’s degree in electrical engineering, computer science or equivalent experience

Clearance required?
NV2 Clearance or above.

How to apply?
To apply and be considered for this role, please apply through the link in this add and share a current resume/CV for review. If suitable, you will be contacted for an initial screening and for us to share more information.