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Form of workNovotel Brisbane Airport is currently recruiting a part-time Night Auditor
This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and amazing well-established global brands.
About Us
The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. This role reports to the Night Manager and Front Office Manager, with responsibilities including leading the smooth night shift operation within the Front Office department.
Key Responsibilities Include:
- Addressing any guest requests, and any guest complaints.
- Answering guests queries in a timely and efficient manner.
- Ensuring accuracy & attention to detail with all cash and credit transactions.
- Managing the night audit process including correctly posting the hotel’s revenue, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Checking guests in and out.
To be successful in this role, you MUST have:
- Previous experience using Opera Cloud
- Excellent communication, interpersonal and time management skills.
- A friendly and outgoing personality.
- Excellent grooming and presentation standards.
- Strong analytical skills with a high level of computer literacy.
- Have a good knowledge of security and emergency procedures and manage the instigation of these if required to do so.
The benefits for you
- Fun and flexible work environment
- We love to celebrate - through reward & recognition program, benefits, regular team events & fun days.
- Sense of belonging through diversity & inclusion
- Accor Worldwide discounts.
- Learning & development for your career progression
- Refer a friend bonus
- Subsidized onsite parking.
We thank all interested parties in advance for their application, however only successful applicants will be contacted.
