Night Watch Officer - Beach Hotel, Byron Bay

The Beach HotelByron Bay is currently looking for a professional, compliant, and customer service orientated Night Watch Officer to join our team.  
 

Duties & Responsibilities: 

• Providing after-hours resort access for guests, ensuring they are abiding by resort policies
• Effectively manage the concerns of our guests, ensuring all issues are analysed, resolved and recorded
• Ability to work across 2-4 nights per week (usually 10pm-7am) 
• Exceptional customer service skills 
• You must be energetic, honest, trustworthy and reliable 
• Ability to record and report information of concern 
• Internal and external checks of all doors, locks and windows ensuring only authorized access to the resort 
• Review of CCTV footage when required 
   

Skills & Experience:  

• Current First Aid certificate, inclusive of CPR
• Current Police Check required
• Full, unlimited right-to-work in Australia 
• Previous experience as Night Watch / patrol 
• Professional conduct, presentation and attitude 
• Ability to work autonomously 
• Dedicated and reliable
• Excellent written and verbal communication skills 
• Superior customer and client service skills 
• Conflict resolution 
• Incident report writing skills - attention to detail 

If you believe that you possess the values that make you an outstanding candidate for this role - apply today!