On Site Representative

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE?

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer:

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

Please note hours – M-F, 5.30am – 2.30pm. A level of flexibility may be required at times.

About the On Site Representative Role:

As an On-Site Representative, you will be responsible for coordinating the operations of the distribution fleet, that’s operating out of one of our customers premises. In addition, you’ll also be responsible for the efficient and effective coordination, loading, sorting and preparation of stock to be forwarded. You will act as the key point of contact for the customer and their stakeholders, providing them excellent customer service and managing queries.

What you’ll do (duties/responsibilities including/not limited to):

• Ensure all deliveries are collected and delivered within dedicated timeframes
• Ensure any delays or deviations are communicated as soon as possible to the customer
• Ensure all vehicles are compliant with load restraint and all or COR responsibilities
• Accurately manage pallet exchanges and transfers daily to ensure reconciliation
• Work closely with customer staff to develop efficiencies, meet KPI’s and improve customer relations
• Communicate any operational problems to the Operational Services Manager as soon as they are identified

What you’ll bring to the role:

• 2+ years experience in a similar role (as described above). You may also have had experience as a Fleet Supervisor and/or allocator, very transferrable skill-sets for this position
• Ability to multi-task, prioritise, and work in a fast-paced/pressurised environment
• Exceptional delegation skills, and the ability to communicate clearly and concisely
• A ‘continuous improvement’ mindset, with great attention to detail

An inclusive workplace, works for everyone:

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process:

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note :

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia. 

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express