AddressDefine Potential Pty Ltd, is a small HR company based in Canberra. Specialising in leadership development, coaching and facilitation services. Define Potential works closely with the Public Sector to build the capability of its current and emerging leaders. Define Potential is a small business with 5 employees, led by director, Jane Marburg. To deliver our exceptional leadership development programs, Define Potential works closely with 20 highly experienced subcontractors who specialise in public sector development.
Define Potential is expanding and is seeking Online Moderators to join our team on a casual basis. The role of an Online Moderator is to provide technical and customer service support for all online delivered programs, through a variety of platforms such as MSTeams, Webex, Zoom and Skype for Business. A key aspect of this role is supporting the Define Potential facilitators and program participants to have a good online training experience.
The role may also provide administration support for the Define Potential business as required, and requires exceptional client service skills.
Your assignment can be conducted from locations across Australia and will predominately be based from your home, and sometimes at the Define Potential office in Canberra if local.
What you will bring
- Advanced Microsoft Office Suite skills
- Experience with online workshop delivery, using platforms such as MSTeams, Webex, Zoom and Skype for Business
- Good interpersonal and organisation skills
- Outstanding customer service skills
- A professional attitude
- Sound communication and presentation skills, both written and verbal
Further information about Define Potential can be found on our website: https://definepotential.com.au/
