Operational Scheduler

Suncoast Skips is a long-established local Sunshine Coast Skip business and Recovery Centre based in Coolum, servicing commercial and residential builders, all trades and the public from Gympie to Pine Rivers. 

Great customer service is the foundation of what we do, whether it's from our Drivers, our Resource Recovery Team, or our office personnel. 

Our business is seeking a Talented Scheduler/Co-ordinator/Administrator to support and grow with the business.

About the role:

• First point of contact for all customers - builders, trades, public, etc.
• Schedule Truck Drivers & Daily Job Sheets using industry specific software (prior scheduling experience in any field well regarded).
• Manage busy days, multiple drivers and tracking to ensure our customer needs are met.
• Confident, positive & helpful phone manner to be able to maintain and nurture existing valued customers and develop new ones.
• Professional communication (both verbal & written) with a diverse range of groups is crucial.
• High level of accuracy of job entry plus attention to detail
• Excellent knowledge of the Sunshine Coast Region
• Building Industry knowledge
• Pay will be commensurate with experience.

About you:

• Crucial is an exceptional knowledge of the Sunshine Coast suburbs / geographical area from Gympie to Pine Rivers.  
• You have Scheduling experience (in any field, however transport will be highly regarded)
• You are familiar with the building industry (or have worked in an associated role).
• You are highly organised, calm & not easily flustered, with the ability to juggle multiple issues at times (the ability to leap tall buildings in a single bound will be highly favoured).
• Naturally possess a professional phone manner with a focus on quality customer service.
• You have advanced Microsoft 365 computer skills (particularly Excel), ideally with experience in preparation and maintenance of Tracking Registers. 
• You are quietly confident in manner, and driving compliance from other staff and managers is second nature.   
• You have exceptional attention to detail and advanced written and verbal communication skills. 
• You can work both independently and as part of a team, and are a motivated, self starter who is willing to understand and support the needs of both the team and the business as a whole - with good humour and a natural warmth.

This role is Full time, Monday to Friday, 6.30am - 3pm.

You will be joining a small, close knit office team who enjoy a good working relationship in a relaxed but motivated workplace.    

Please - NO phone enquiries & NO external agencies.  

Applications to be submitted online through SEEK or email to ****@suncoastskips.com.au.  

We apologise that only candidates who meet the selection criteria will be contacted.