Operations Analyst

We currently have a contract (12 month) opportunity for a full time Operations Analyst to join the team in Morwell. This position has responsibility for the banks operating systems, testing and implementation of changes, exception reporting.
Why join us

• We have big plans to become Australia's most trusted bank and a leading purpose-driven business.
• As a certified B Corp, we're part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options, competitive salary and 13% super.
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
• We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We care for a conservation reserve - where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

• Analyse process opportunities for efficiencies and improvements
• Undertake system user acceptance testing as required and analyse results
• Support maintenance and administration of systems
• Assist managing and analysing exception reporting
• Assist with Global Interest rate changes
• Assist with Open Banking updates
• Calculate and Process Loan interest refunds
• Participate in various projects as required.

What you will bring.

• Good communication skills (written, verbal and interpersonal) with ability to liaise across divisions and levels
• Ability to prioritise workloads and multitask
• A positive, can-do attitude and ability to work effectively in a team environment and independently
• Flexible approach and ability to adapt and respond to change in the changing work environment
• Commitment to Bank Australia's purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia's Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.