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Form of work
SalaryOne of Australia's most trusted IT distributors servicing high profile and blue-chip clients throughout the country. Established for over 30 years this organisation has a fantastic reputation within the market providing unparalleled technology solutions.
Additionally this organisation is well known for their innovative culture with weekly wellness classes accessible to all staff and offer development and growth opportunities within the business.
The Role
The Order Management Specialist has the responsibility to manage customer orders on a daily basis and is the key link in communication with our customers for order questions and works closely with our Warehouse and our Business Units to ensure that every order is processed correctly and timely.
- Enter and process incoming orders - EDI, web portal based, e-mail
- Follow Vendor Bid process
- Take calls, answer emails and process requests during stated Work Hours
- Resolve any issues and/or escalate to the Manager
- Take all reasonably practicable steps to maintain the health and safety of yourself and others, and to minimise risks
- Follow Dicker Data's policies, procedures and reasonable instructions at all times
In addition to a competitive salary package this organisation also promotes the continued growth and development of all of their teams and create internal opportunities for career progression within the organisation.
A free fresh lunch is provided every day.
Weekly company wide wellness actives and classes.
Flexible to work from home 1 day per week.
The Right Person Will
- Strong initiative and enthusiasm, with willingness and aptitude to learn new procedures and product information
- Strong work ethic.
- Ability to work under pressure and effectively prioritise work, to meet with company and customer expectations.
- Excellent verbal communication skills and interpersonal skills
- Intermediate MS Office literacy and ERP applications
- Attention to detail
- Strong understanding of administration procedures (e.g. ordering, receipting, invoicing, returns and payments)
- Ability to work as a team
If you are interested in finding out more about this opportunity please reach out to Jaisea Khaled on 028 203 5491 or 'Apply Now'!
