Parts Interpreter

About the Role Whether you're kicking off your career or looking to take the next big step, we offer opportunities for our team to start something BIG (along with some seriously good perks). We are on the hunt for a Parts Interpreter to join our award-winning team in Rockhampton. This is a permanent Monday to Friday role.Working with our front of house team you will bring with you a customer service focus, excellent communication skills and a strong attention to detail. Supporting our customers face to face or managing queries and requests via email and phone you work diligently to support every query.As a Parts Interpreter, you will: Demonstrate a strong commitment to customer service, through face-to-face and over the phone contact Develop customer loyalty to the CAT brand through surpassing customer expectations Receipt cash, cheque, and credit card payments for parts, and accurately record them on the cash sales summary Diligently perform emergency back orders and assigned tasks Assist with the reconciliation of cash sale account entries Why Hastings Deering? At Hastings Deering our people are our heart-it's as simple as that. When you start something big with Hastings Deering, you'll have access to: A competitive hourly rate and competency based pay increases Employee discounts, rewards, and incentive programs. Income protection insurance Dedicated programs and utilities to support your physical, mental, and financial health, such as our EAP, free health checks, and discounted private health insurance. Opportunities for training, mentorship, and career development specific to your role. A supportive, diverse, and inclusive team spread across Australia and internationally. About You A successful teammate will have experience in: Excellent customer service, interpersonal skills and phone manner Ability to acquire knowledge of CAT and associated products, parts and services Intermediate computer skills and an ability to learn the business systems that we operate High level of attention to detail, coupled with well-developed verbal and written communication skills Previous parts or automotive experience would be desirable To Apply: Hit the 'Apply Now' button Enquiries: Please call 1300 071 618 or email recruitment@hastingsdeering.com.au Contact Person: Linda Hovey - Talent Acquisition Lead About Hastings Deering Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.