AddressWE HAVE A NEW STORE OPENING and you have the opportunity to join The DMH Group, an automotive industry leader in the tyre and auto service sector and a place where your team values you. We are driven by curiosity, passion, optimism, and the belief that everyone can grow, and where our customers are our priority.
Grow in your passion for parts and Customer Service, while being rewarded for positive culture and customer satisfaction, leading to a genuine career pathway.
Opportunity:
- Competitive wage + bonus incentive program
- DMH Group career pathway and progression with on the job training
- Inclusive team culture, where the unique contributions of our team members drive the success of the group
- Staff, family, and friends discount offer
- Play an integral role in Australia’s largest growing Bridgestone Select franchise group
Duties & Responsibilities:
- Customer Service – meeting customers needs from start to finish following the DMH Promise
- Work cohesively with the workshop to ensure successful quoting and completion of work orders
- Responsible for organising, ordering and tracking stock/parts orders
- Management of customer tyre and mechanical bookings
- General administrative tasks
The Person:
- Motivated and enthusiastic team player who will enhance the groups culture
- Disciplined in time management, able to follow established process and complete checklists
- Excellent communication skills to successfully follow and deliver both verbal and written directions
- A person who appreciates and enhances a good work-culture, and displays exemplary ethics
- Punctual, reliable and consistent to ensure team performance
- Computer literate
Qualifications & Experience:
- Experience and understanding of automotive parts
- Customer service skills
- Tyre knowledge would be an advantage
- Experience in providing customer solutions
- Computer skills including email correspondence
