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Form of workAbout Us
At ihear Australia our mission is to serve our customers better than anyone else. We are committed to the relentless pursuit of better hearing and we accomplish this by using superior listening skills, extraordinary attention to detail and doing what we promise.
We look for individuals who have a genuine desire to help our patients with their friendly and caring outlook, who have a passion for understanding and exceeding patient's needs and who take pride in delivering work to the highest possible standards.
In this role you will be based permanently in Caringbah, but you will be coordinating the clinic for our Parramatta clinician remotely.
A day in the life of an ihear team member:
Greeting Patients
Scheduling appointments
Handling queries via calls, emails and in person
Calling patients to schedule appointments
Document scanning
Organising payments and invoicing
You will have:
A fantastic can do attitude
Exceptional customer service skills
Excellent phone manner and enjoy speaking on the phone
Ability to multi-task
Outstanding attention to detail
Friendly and empathetic nature
Intermediate computer skills
Ability to show initiative and willingness to learn
Be able to travel between sites as required
What We can Offer
- Competitive Remuneration Package
- Industry-leading performance based incentive program
- You will be working for a company that makes a meaningful contribution to the hearing health and quality of life of every one of the people touched by the ihear business
If this sounds like you, please apply!
