Patient Transport Officer

About the role:
Wilson Medic One is experiencing rapid growth, creating the need to expand our Patient Transport Officer Team. We are looking for team players who are committed to providing excellent customer service by providing high-quality care and support to non-emergency patients during transport to and from hospital.
As a Wilson Medic One employee, your ability to be self-directed, show initiative and resolve issues within the scope of the position's responsibilities will be highly regarded. In return, we support developing and promoting internal candidates interested in a long-term successful career with the Company.
We are seeking Casual Patient Transport Officers to join our team to conduct these transfers professionally and on time.
If successful, you will be employed on a casual contract, paid hourly at $36.11 per hour, plus additional allowances for weekends, public holidays and night shifts. Overtime rates apply after 38 hours worked in a week. Performing a variety of shifts, including weekdays, weekends and public holidays. You will be responsible for the efficient patient transfer for Non-Emergency Patients.
Your key responsibilities will include:
· Conduct patient transfers whilst providing a high level of care in accordance with qualifications, scope, and authority to practice under the Wilson Medic One Clinical Governance and Medical oversight framework.
· Follow operational directions from the dispatch team to ensure an efficient and timely service for all customers.
· Keeping accurate records of transfers using the bespoke Wilson Medic One customer booking system.
· Facilitate and assist with supervising student clinical placements.
· Perform vehicle cleaning and complete associated checklists in accordance with Wilson Medic One operating procedures.
· Comply with customer contractual KPI’s.
About You:
You are a team player and will work towards common objectives, deadlines, and set KPIs. Your caring and compassionate nature will support your patients with empathy, care and dignity. You can work independently and within a team environment.
Qualifications, skills and attributes;
· Minimum of Certificate III Non-emergency Patient Transport or higher.
· Be willing to undertake professional development as required.
· Hold an unrestricted C-class driver’s licence and drive safely and reasonably.
· Have a current WA working with children check (or willing to obtain one)
· A national police clearance to be obtained within four weeks of the commencement date and commit to renewing every three years.
· Be able to work various shifts, including weekends and public holidays.
· Strong work ethic and the willingness to deliver excellent patient-centric care.
· Excellent written and verbal communication skills.
· Able to relate to people from diverse backgrounds and cultures.
· Vaccination as per government guidelines for healthcare workers.
· Physically fit to provide Patient Transport services.
· Able to pass a drug and alcohol screening.
· Previous experience within the disability, aged care or Patient Transport services is highly regarded but not essential.
How To Apply
Shortlisting will commence soon, so please submit your resume and cover letter summarising your experience as quickly as possible. Only candidates who have been shortlisted for an interview will be contacted. Your application has been deemed unsuccessful if you are not contacted within 30 days.
At Wilson Medic One, we are building a workforce representative of the community we support. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to change your community positively, contact us today
Wilson Medic One provides strategic and alternative service solutions including ambulance and patient transfer services, medical placements, emergency response and event medical solutions. We offer specialist management in the accommodation, management and transport of low, medium and high acuity (non-emergency) patients.
Our people are our business, they are our greatest asset and it's what sets us apart in the provision of primary care in the Non-Emergency Patient Transport sector. Their professionalism, passion and commitment allows us to deliver the very best in customer service and patient care. Being a part of our team means living our core values of:
Care – People, customers and communities matter.
Integrity - We do what's right, not what's easy.
Accountability - Ownership is every person's responsibility.
Innovation - Change that adds value.