Peer Support Worker

Why join Youturn?

• Flexibility: Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle! 
• Benefits & Leave: Recharge with 5-days of pro-rata paid wellness leave each year and enjoy additional benefits including corporate fitness discounts.  Gain access to a wide range of exclusive offers across various retailers through our partnership with Rewards Gateway!  Unlock 12-weeks paid parental leave benefits after just one year of dedicated service.  
• Salary Packaging: Maximise your income by increasing your take home pay with an annual salary plus 11% Superannuation, plus a generous $15,900 salary package and annual leave loading! 
• Culture & Values: Supporting young people in their time of need, is at the heart of what we do at Youturn.  Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity and we offer a safe space free from judgement.  
  To ensure our young people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

About Youturn

Youturn is a national not-for-profit which delivers Health and Community Services to vulnerable people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures that those we support can have access to secure and affordable housing and enjoy optimal mental well-being, allowing them to thrive and live a healthy, meaningful life.

In the past year alone, Youturn has provided support to nearly 10,000 individuals through a diverse range of health and community service initiatives. These programs encompass:

• Mental Health: Providing clinical and non-clinical support services to young people to manage their mental health.
• Suicide Prevention: Supporting people and communities bereaved or impacted by suicide.
• Child Safety: Providing children and young people with safe and caring environments.
• Homelessness: Delivering sustainable housing for those in need in our communities.

The Opportunity

As a Peer Support Worker of a Youth Enhanced Service (YES) you will facilitate the delivery of support to clients, their family and friends that contact or are referred to our service. 

Workers utilise their lived experience of mental illness and/or substance use to assist clients and support persons to work towards achieving their best outcomes and to support those providing clinical care to develop a better understanding of recovery-oriented care and the additional benefits that Peer Support can provide.

Whilst serving as a positive role model to clients, you will be supported by a highly skilled team and will participate in regular clinical supervision and will be required to present and discuss cases with the clinical care team.

Please respond to each of the following criteria in your cover letter: 

Essential Requirements

• Hold qualifications (minimum Certificate IV) in Peer Work, Mental Health, Community Work, Welfare, Alcohol and Other Drugs or currently working towards a higher relevant qualification (or willingness to complete).
• Experience in direct service provision to young people and/or providing mental health services or programs, including being able to respond effectively to crisis and high-risk situations, when required. 
• Proven track record to engage with, build, establish and maintain effective relationships (with appropriate boundaries) with a diverse range of people, including internal and external stakeholders, young people, their families/carers/kin, health professionals, educators, academic researchers and service providers.    
• Personal lived experience of complex mental health issues and recovery (as direct experience or as a carer).
• Experiencing using a strengths-based and person-centred approach to communicating with others about their recovery journey.
• Experience working with vulnerable groups or individuals (on or offline).
• Demonstrated interest and ability to work collaboratively with people impacted by mental illness with the aim of improving their health and well-being.
• Desirable: Knowledge of local youth/heath sectors, knowledge of Youth Enhanced Service Model (Orygen) and an understanding of trauma informed practice. 

Other Requirements

• This position will require travel, telehealth and home visit modes of service delivery and overnight stays. 
• Successful applicants will also need to hold a ‘C’ class Open driver licence, State Working with Children Check and hold, or be eligible to apply for, a Licensed Care Suitability Check issued by the QLD Department of Child Safety, Youth Justice and Multicultural Affairs. 

We’d love to meet you!
If you have the skills, experience and passion to fit our team, please take the next step and apply by submitting your resume and cover letter.

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.