AddressAt our client’s company, the vision is to lead Australian communities towards excellence with the guidance of veterans. This is achieved by developing and deploying innovative solutions driven by the ingenuity and leadership of veterans.
Since their inception, our client has empowered numerous communities to thrive, innovate, and excel in their respective domains. Today, they are a leading provider of comprehensive solutions in the NT with a strong focus on operational excellence and people management.
To continue their growth and success, they are looking for a dynamic and energetic individual to join the team as an Operations Manager - People. This role is pivotal in driving operational efficiency, fostering a positive workplace culture, and aligning the team with the company’s strategic goals.
They're growing and innovating rapidly, and there are even more exciting opportunities on the horizon… which is exactly where this position comes in.
About The Role
There's so much happening at our client's company as they continue to grow and innovate. They are looking for a people person with a strength in managing operations to be at the forefront of their dynamic team, driving operational excellence and fostering a people-centric culture.
You’ll work closely with various teams, including Operations (Clients & Support), the Training Operations Manager, and all coordinators (Venue, Shopping, and Rostering). Your role will involve overseeing recruitment, onboarding, and inductions, managing rostering and budget allocations, and assisting in major event planning and preparation.
Your mission will be to create and implement strategies that ensure seamless, efficient, and effective operations while prioritising employee engagement, satisfaction, and development. You will lead by example, championing the company’s vision, mission, and values to shape a positive organisational culture where every team member feels valued, empowered, and motivated.
This incredibly exciting role will suit someone who is passionate about people, loves a fast-paced environment, and is eager to significantly impact the team and the broader community. If you thrive on driving change, building relationships, and setting new standards of operational excellence, this is the perfect opportunity for you.
Join our client and be a key player in transforming their operations, where your leadership and vision will make a real difference.
About You
You are a natural leader with extensive experience in operations and people management. You understand the importance of a people-centric approach and have a knack for creating positive and dynamic workplace environments.
You never let a challenge go unanswered. Whether it’s managing the end-to-end recruitment process, overseeing rostering and budget allocations, or addressing personnel issues, you are always on top of your game and committed to finding solutions.
You love working with people and fostering their growth. You’re passionate about employee engagement, satisfaction, and development, and you know how to create strategies that ensure seamless, efficient, and effective operations.
You are detail-oriented and thrive on data and metrics. You use these insights to drive improvements and ensure compliance with safety and regulatory standards. You’re not just about maintaining the status quo; you’re always looking for ways to innovate and enhance operational efficiency.
You enjoy the fast-paced nature of major event planning and preparation. You always adopt a people-first approach to ensure optimal engagement and performance. You build strong relationships with internal and external stakeholders, ensuring operational plans align with broader business objectives.
Above all, you lead by example, championing the company’s vision, mission, and values. You inspire and motivate your team to achieve new standards of operational excellence, driving positive change and significantly impacting both the team and the broader community.
Your Role & Responsibilities
Strategic Leadership and People-Centric Management:
Lead the development and execution of strategic, people-focused procedures that support the company’s vision, mission, and values. Create and implement strategies to ensure seamless, efficient, and effective operations while prioritising employee engagement, satisfaction, and development.
Recruitment, Onboarding, and Inductions:
Manage the end-to-end recruitment process, ensuring a thorough and efficient onboarding experience. Oversee inductions to ensure all new hires are fully integrated and aligned with the company’s standards and culture.
Rostering and Budget Management:
Oversee roster and budget allocations to ensure operational efficiency. Maintain and monitor coordination level KPIs to align with business objectives.
Stakeholder Management and Collaboration:
Act as a key liaison between the Head of Operations and operational teams. Build and maintain strong relationships with internal and external stakeholders to ensure operational plans align with broader business objectives.
Crisis Management and Problem Resolution:
Employ problem-solving skills to address personnel challenges, ensuring minimal disruption to the company’s activities.
Experience Required
- Extensive experience in an operations and people management role.
- Proven expertise in managing end-to-end recruitment processes.
- Experience in overseeing rostering processes and budget allocations.
- Strong understanding of workplace safety and regulatory standards.
- Ability to build and maintain strong relationships with internal and external stakeholders.
- Practical experience in leading significant projects and change management initiatives.
Why you'll love this role
- Personal Growth: Opportunities for personal and professional development within the company.
- Great Team Environment: Join a supportive, dynamic team where culture is key.
- Impactful Role: Play a crucial role in shaping the future of their operations and significantly impacting the team and community.
- Innovation and Creativity: Work in an environment that encourages innovative thinking and creative solutions.
- World-Class Training: Access top-notch training and development materials to enhance your skills.
- Dynamic and Ambitious Business: Join a fast-growing and ambitious company that values excellence and continuous improvement.
To apply:
Please attach a tailored cover letter and CV demonstrating your capabilities to be successful in this role.
*******@actiogroup.au
