Pet Travel Sales Consultant

About Us

Welcome to Hanrob, the preferred choice for pet lovers! We are a team of passionate pet enthusiasts dedicated to enhancing the health, happiness, and overall wellbeing of Australian pet families. Our journey began with a modest pet hotel in Heathcote, NSW, and today, we proudly stand as the foremost professionals in the pet service industry.

Our rich and storied history has paved the way for us to expand our footprint, now boasting the ownership of seven exceptional pet hotels. These facilities offer a comprehensive range of services, including pet boarding, dog training, and doggy day-care. Beyond these core services, we also excel in specialized areas such as animal transportation, pioneering advancements in animal movements, and vocational education, serving as a beacon for aspiring pet professionals.

With four decades of unwavering commitment and a dedicated team of over 200 passionate pet-loving individuals, we are at the forefront of the pet industry. Hanrob is continuously breaking new ground and shaping the future of pet services in Australia. Join us on this remarkable journey as we continue to provide the very best in pet care and service excellence.

About the Role

If you're a motivated individual with a knack for sales, a passion for building relationships, and a keen understanding of the unique needs of pet owners needing to transport their pets anywhere in the world, we invite you to explore a rewarding career as a Pet Travel Sales Consultant with Hanrob! Be part of a team where your autonomy is valued, your efforts are recognised, and success is celebrated. Unleash your potential in a role that promises growth, excitement, and financial rewards.

The position is PERMANENT FULL-TIME and a true HYBRID role that offers the flexibility to work from home and at one of our Pet Hotels conveniently located near your residence in Sydney. As a Pet Transport Sales Consultant, your primary focus will be on selling our pet transport services, including air transport, combined with our integrated pet hotel and local road transport services. We provide comprehensive solutions that prioritise the health and well-being of our clients' beloved pets to make their travel the most enjoyable and stress freein Australia.

Key responsibilities for the role:

• Lead Management: Take full ownership of the sales leads, employing strategic approaches to nurture and convert prospects into satisfied customers.
• High Engagement Tactics: Utilise effective communication and engagement strategies by phone and email to connect with passionate pet owners. Tailor your approach to resonate with their specific interests and needs.
• Trust Building: Establish and cultivate trust throughout the sales process. Transparency, honesty, and a genuine commitment to customer satisfaction are fundamental to our Sales Consultants' success.
• Results-Driven: Our Sales Consultants are driven by results. They set ambitious goals, monitor performance metrics, and continually seek opportunities for improvement.

About You:

You're enthusiastic, reliable, and driven to exceed sales targets. You thrive in competitive team environments and achieving organisational objectives. To be considered for this exciting position, you will need to possess the following key attributes and experience:

• Customer-Centric Approach: Our Pet Transport Sales Consultants prioritise understanding the unique needs of each client. By actively listening and tailoring solutions, they ensure a personalised and satisfying experience.
• Autonomous Leadership: Empowered with full autonomy, our Pet Transport Sales Consultantstake charge of managing their sales pipeline. This independence fosters creativity, resourcefulness, and a proactive approach to achieving and exceeding targets.
• Engagement and Trust Building: Building lasting relationships is at the core of what our Sales Consultants do. They excel in creating high engagement and trust, particularly with our clients who share a passion for beloved pets.
• Adaptability: In the ever-evolving landscape of sales, adaptability is key. Our Sales Consultants embrace change, stay informed about industry trends, and leverage their agility to navigate challenges effectively.
• Pet Transport Sales Experience (highly desirable): Adept in managing a seamless end to end sales experience for the customer.

Must be able to work in the lead up to, and during, peak periods including school holidays and rostered weekends.

Benefits:

• Competitive salary and target incentives.
• Uncapped commission once you achieve target.
• Full training and support in a friendly team culture.
• Career progression opportunities with a national organisation.
• Employee Assistance Program.
• Employee discounts on a range of Hanrob products and services as well as computers, electronics, health insurance, travel packages, and much more…
• Flexibility to Work From Home in this genuine HYBRID role.
• Full Laptop, Equipment and Call headset is supplied for your home office.

Ready to redefine success? If you're enthusiastic, motivated, and ready to make an impact, seize the opportunity to shape your sales career. If this is you, please hit 'Apply Now' and send us a copy of your resume and brief introduction letter telling us why you want to join our team!

NB: Applicants must have unrestricted work rights in Australia to apply.