Address
Form of workAbout the company
Rx Management is a franchise network that manages a number of Priceline Pharmacy stores across Sydney. We care about the wellbeing of our customers dispense prescriptions, providing health, beauty and lifestyle solutions and selling health and beauty product.
About the Role
This PA role supports team and Store by providing a great customer experience, advice and education on health products, provision of health screening services, timely and relevant advice. The successful applicant will also assist in the dispensary when needed.
Product & Health Service Knowledge
- Actively assist customers to make their selection by advising on the features and benefits of products that meet their needs.
- Demonstrate a knowledge of the key products within and across our brands and our pharmacy.
Customer Service
- Delight our customers (external and internal) by exceeding their expectations with special emphasis in the Dispensary, Health and Professional Services Area.
- Provide an environment where the customer is welcomed and has an easy shopping experience and farewelled in a way that confirms their importance to us and welcomes their return
- Care for customers and drive sales by providing advice on a range of products to suit needs and budget
- Assist to take in and give out dispensed prescriptions.
- Resolve complaints with due concern for the customer or refer to the manager when necessary.
- Maintain awareness of customers at all times, providing service, and product knowledge as required; and answer the telephone politely and promptly.
Skills and Experience
- Previous experience in a Pharmacy essential
- Passion for Pharmacy and Customer Service
- High standard of presentation and grooming
- Attention to detail and Accuracy!
- Reliable and Punctual
- Ability to work in a team
- Basic computer skills (MS Word, Excel, Email)
- Certificate 2 in Community Pharmacy is advantageous
If you would like to join a team that is passionate about what they do, and you would also like to have fun while you are doing it, then this is the role for you. Please apply today with your resume and a cover letter outlining your suitability for this role.
