Podiatry Inventory + Patient Services Coordinator

As one of Adelaide’s largest podiatry clinics, we're dedicated to providing exceptional foot care solutions, and we need a dynamic Podiatry Inventory and Patient Services Coordinator to help us elevate our patient experience and streamline our product operations.

Our team delivers caring, reliable and consistent Podiatry health services to all walks of life, and we emphasise the patient experience just as much as the services we deliver.

As an integral member of our growing team, you will be the go-to person for all things ‘Product’. This includes Retail and Podiatry Footwear and a range of related products, both in-store and online.

This is a growing and evolving area within the business which represents a fantastic opportunity for a high-calibre professional to truly ‘make the role their own’.

As a hybrid position, the other approx. 50% of your energy will be split between reception / admin support and home services support, making the day-to-day incredibly diverse.

• Inventory Management: Keep our shelves stocked and organised with quality podiatry products. From orthotics to creams, you'll ensure we have what our patients need, when they need it.
• Retail Display: Get creative! Your flair for presentation will showcase our products in enticing displays that catch the eye and drive sales. 
• Promotions: Brainstorm and execute promotions that excite our patients and keep them coming back for more. Whether it's a seasonal sale or a special offer, you'll be the mastermind behind our promotional strategy.
• Online E-commerce: Take our online presence to the next level. Manage our e-commerce platform, ensuring a smooth shopping experience for our digital customers. 
• Customer Service: Ensure that every interaction with patients is professional, empathetic, and leaves them satisfied with their experience.
• Administrative Support: Deliver comprehensive administrative support, ensuring efficient clinic operations and seamless coordination between patients, staff, providers and suppliers.
• Invoicing: Manage accurate and timely billing for services rendered and products provided, maintaining transparency and accountability throughout.

We're seeking a savvy individual who thrives in a fast-paced environment. You are a natural organiser and can overcome obstacles to ‘get things done’. There are no ‘problems’ only ‘solutions’. 

You enjoy collaborating with a passionate team and can operate across multiple tasks to achieve quality outcomes. 

Given the growth we are currently experiencing, you are not one to shy away from a challenge (or a busy schedule).

You know what excellent customer service looks like and enjoy building positive relationships with our patients and business clients.

To break it down… if we were to describe our ideal person, it’d look a little something like this: 

• Great attention to detail
• Confident communicator and high-energy
• Keeps cool under pressure and knows how to prioritise              
• High level of empathy and able to relate to all walks of life (including people with disabilities)
• Can be left to their own devices and get things done
• Savvy with technology and can show us a few tricks on Office 365, Google Docs, Xero + Shopify
• Anticipates situations and is always thinking proactively 

Our preference is for a person with a combination of allied health administration and retail experience, however, we value a fresh eyes perspective, and are open to hearing from people that can demonstrate their ability to add value.

• Ongoing training and development
• Opportunities for professional growth and development
• Enjoy a dynamic work environment where your ideas are valued, and your contributions make a real difference. 
• Supportive team culture
• Quarterly team social events 
• A growing + progressive company
• Brand new, purpose fit HQ with all the bells + whistles

Apply Now by submitting your resume and cover letter.

Applications Close: 5:00pm (ACST), Monday 22nd April 2024

COVID-19 vaccination is a mandatory condition of employment for employees working within a Healthcare Setting in South Australia as directed by SA Health. The successful applicant will be required to provide evidence of their COVID19 Vaccination Status for compliance purposes.

The successful applicant will be required to cover ‘some’ late clinic closes and/or early clinic openings. Flexibility is required, but this is a two-way street. 

Find out more: https://www.podiatryservicessa.com/ | insta + facebook: @podiatryservicessa